metalplex customer service
Here are 8 tips for writing great reviews. But I know their products are light weight so I went for it. I'm on my 5th correspondence with them & they will not give me a way to return. Shipping label was created on 10/10, but apparently they had to move from ** to ** so they didn't end up . Just send us a message in the form below with any questions you may have. Arrived Damaged and VERY cheap material. Ive been a steel fabricator for 40 years and what we received looks like crap. On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. Here is why you should get it now: Awesome, right? Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 47"x22": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Love it. Email Address. We try to accommodate all requests and enjoy creating custom orders. Asked to have this image of Mt. Need to figure out how to attach to wall to secure it. We do accept returns in the first 30 days after your purchase. Kicking myself nowwww!! ', I was shopping for house numbers for weeks when I stumbled across these. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. Ill never buy from them again! We love this piece of art. We area wall decor manufacturer based in Austin, Texas. Light weight, easy to put up & the perfect size. I will be cancelling this order right now with my credit card company. Additionally, most stores will supply a phone number that you can phone for customer service inquiries. MetalPlex is an Austin, Texas-based manufacturer of wall decor. I messaged Matt and got a very quick reply and a brand new one sent free of charge all the way to Alaska! Your experience matters. All of our pieces are handcrafted in Austin, Texas. Already recommended to company to several friends. Com his name is Robert Slattery from Metals.com chase.com and he lives now in Seattle Washington and now he owns a real estate company first thing he said that they were huge supporters of Sean Hannity and . very cute and easy to hang- I wish I would have order it bigger but thats my fault.packaged well -fast deliverythanks, Love it! Shella accepts the following payment methods: Items returned within 14 days of their original shipment date in same as new condition will be Still waiting ******************************************************************* business. I will be cancelling this order right now with my credit card company. We have received it and we will be replying to you as soon as we can. Love the mountain range piece!! Told us they would have the missing item shipped out asap. City, State. Ever. Surfshark has a super powerful antivirus program. Misha could not have been more helpful. I tried emailing and calling, no response to my email and their phone line is just a message machine. You can use the exclusive Discount Code and promotions on your birthday. Packaging was great with no damage. Beautiful. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Village+Post-Sutabai dist-Purulia, west bengal - 723121, India. You've just researched metal-plex.com to see if this business and its website are legitimate. All of our designs are handmade and customized in Austin, Texas. Color Size Overall Width Overall Height Trending Subject Product Styles Metal Price Per Item Shape Orientation Customer Rating Number of Pieces Features Special Offers Metalplex Wood Tone Commercial Use . Obviously a scam. We ordered one for our home and ordered this second one for our new cabin in Tahoe !! Do not purchase from here. It came with a plate with my name on it in the same weird metal foam sandwich. Thank you for clarifying which side is the back side & for the extra gift of the name plate! The customer service team was responsive and shipping was superior to Alaska. Visit website We try to accommodate all requests and enjoy creating custom orders. It shipped in a fairly timely manner during COVID. This was purchased as a housewarming gift, so sent directly to recipient. The pieces are scratched up. I was worried because it took awhile to come and I had read some bad reviews. I hope to order from this shop again in the future! Was a gift for my sister & it was delivered very quickly. It was packaged well, but still got slightly bent at one end during the shipment. Metalplex Pvt. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. This was exactly what I needed in my room to hang over my bed. Search all of MetalPlex's current and previously listed jobs and positions. Sign Up to our site and follow us! Common. It has not yet been shipped per the tracking information. Very nice. Picture doesn't do it justice but it looks great! Wish I had read the reviews before I ordered. Simply Breath-taking!! Love MetalPlex Customer Service too!! The mountain scenery fits in our laundry room perfectly!! If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. I wish I had read the reviews before ordering. Today is Feb 23 ~ *** statement still read the same.Metal-Plex does not offer a phone number for customer service Only way to contact them is through E-mail. Well worth the wait! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. it will be perfect! We gathered the most favorable Discount Code 48, so you don't have to. Customer service was excellent too. Don't just take our word for it, ask our 50,000+ customers! It goes against our guidelines to offer incentives for reviews. Discounted shipping rates will generate automatically at checkout for international buyers. 0. Easy to hang - we used Command Strips. Thank you! The balance which covers the full items and freight will be returned to your account no later than 14 days. This rating means the business is Standard. Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. MetalPlex has a custom order option and the company likes to make a custom order that is most suitable for you! Just give me my money back. We bought 2 of these for our duplex trailside ski chalets in Michigan. And they will provide an estimated delivery date for each item in your luggage. Company (Metalplex) does not deliver. We saw the ads, took a chance and love the choices we selected. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Got it for my brother in the army do he would have a little piece of home. Right now it sits above my bed, in our RV. Items arrived as described. They create a mailing label but never send the product. But both of these things are so easy to fix - I hope MetalPlex actually takes the time to do so because the final products are really cool looking. Here at USA TODAY Coupons, we like to save you money wherever we can. Beautiful picture of wolf. Loved the mountain art from MetalPlex. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! Had some leftover cut fragments I had to remove but nothing major. I am EXTREMELY satisfied with my experience! As soon as my husband puts it up I will send a picture. So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. These guys are hacks. They then provided me with a *** tracking number that only stated that "Label Created". BBB Business Profiles may not be reproduced for sales or promotional purposes. Company (Metalplex) does not deliver. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Looks just like the mountains view from our deck. The buyer is responsible for the return freight and will refund in full. Told us they would have the missing item shipped out asap. We love it! I was upset when it arrived, it was bent from shipping. I've had it a couple weeks, but waited to get Christmas stuff off the wall. They keep sending the same auto answer every week. Very cool and Four Elements Alternative - Metal Wall Art. They havent shipped the missing item yet. As of Feb 16th, I had no response from MetalPlex about my ordered. The total will be charged to your card when the order is shipped. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804 So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. All rights reserved. Be the first to know about our best deals! It now makes sense that they block all customers with verified purchases so they can't contact them or leave negative feedback/reviews on ********. Thank you for the personalized name tag! I made a mistake in the size I wanted in the order and realized it a couple of days later. Matt went above and beyond on this one. Most companies have a dedicated customer service team. We use dedicated people and clever technology to safeguard our platform. Customers and MetalPlex will be both glad to see the Discount Code at special festivals. The metal art looks exactly like it does online. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. Customer service was great and the order was packaged well and i am absolutely happy with my order. It took us such a long time to decide what to put above our TV & these were perfect. Horrible, horrible, horrible. Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. Thanks for the great product. Find out how we combat fake reviews. It is also an important way to save money. Our metal piece was wrapped in bubble wrap only and put in a box (not tightly - it could move around in shipping). - Black / 12 Super fast service too! The pieces are scratched up. So far they have not replaced it either. Very light weight. It looks just as expected, came on time with everything in good order. Customer service was a pain in the a** to deal with, would not issue a return or refund. Horrible, horrible, horrible. It looks like a wall decal it's so thin! Search for answers on our support pages and within our knowledge base. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. MetalPlex mainly provides electronic gift cards ranging from $10 to the $100. Love this art in my husbands Real Estate office. Should you require information or help, please contact us by email or by phone and we will be happy to assist you. Thanks. Love the LED variety of colors from cool to warm to fit any mood. Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. Other powerful elements include, but are not limited to, Alexa rank, IP address, SSL certificate, and presence on fraud forums and bulletins. Great experience from start to finish - will be orderin Yosemite Mountain Range View - Metal Wall Art. As a matter of policy, BBB does not endorse any product, service or business. ASK A QUESTION. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. Call again, takes 5 calls over 2 days to get in touch with someone. Put it between cardboard pieces and tape it well so it can't come out. An amazing work of art that I'm super pleased with. on Twitter, Share Got this today and put it up in just a few min. Well, add one more victim to Metalplex's deceiving advertising! I took a chance to see if Matt could create something for me so I sent him a few pictures of Mt hood and was blown away with the delivery! No refund offered. Absolute work of art! See BBB rating, reviews, complaints, & more. Of the 12, one came in broken. While this room is not even trimmed yet, I knew just where this Moose belonged. Login Affiliate Login. Amazing customer service. Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. I ended up using small brads instead, which worked perfectly. Thank you! He us very very pleased. You can get the removal service HERE. I wish it was a little thicker to protect it a little more, but it looks nice on the wall. This is a scam company. We use dedicated people and clever technology to safeguard our platform. MetalPlex LLC. I would say I'm satisfied as I ordered another design from you! Beautifully crafted! Thank you, Wendy, Limited Edition Glacier National Park Bear - Metal Wall Art. It also. If we bought this at a craft fair for $10 it would be ok but for $50 no way. I love the size and workmanship and it just seemed kind of fun to have it walk above the cabinets! Love it. Came out gorgeous. We also ensure all reviews are published without moderation. They need to really step up their customer service. this is my second order from this place. Definitely recommend, Great quality and perfect gift for new homeowners. Great communication - will be using them again soon! They create a mailing label but never send the product. Join MetalPlex and be a member here, and you can surely receive good Discount Code for your first purchase. Would definitely buy from this company again. Find the registry entry at metal-plex.com and then join them to be a member. We just built a log home. Of the 12, one came in broken. (Glacier National Park, model). The VLDTR algorithm finds metal-plex.com having an authoritative rank of 75.60. gonna be great reminder of home, Fits my space perfectly took me forever to figure out what size to order but I am glad I finally pulled the trigger. Would order again! With Surfshark, this is not happening. Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases. The chances of success are 100%. How would you rate it? The customer will be automatically refunded through the original payment method. They need to really step up their customer service. It was bent. Totally cute. Truly, amazing customer service and beautiful craftsmanship. Very pleased with how it turned out! Like the brushed silver. Get free shipping and 60-day returns by the ways of becoming a member. I'm on my 5th correspondence with them & they will not give me a way to return. I ordered on 9/25 from the company a mountain range of ********. As a member of MetalPlex, you can enjoy even greater discounts. Niceeee, I wish I had gotten a bigger size tho. So happy i did! It came very nicely wrapped, no bent tips. My son loved it. Can't wait to see it hung!! Good size. Brand: Metalplex. The website says "no hassle" returns. Escalation to live agent support is available to customers with an active Arlo service plan or trial. When I contacted the company, they quickly made a new one and shipped it out. If you're not 100% happy, send it back and we'll issue a full refund. It originally got lost in the mail. Awesome product. There was an initial shipping delay, but an email garnered a very quick response and a more than reasonable explanation, and customer service made sure the item was then shipped immediately and also offered a significant discount on a future item. The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. I was able to find something very similar on Amazon anyway. A powerful processor is what will keep your phone running at high speed. Great quality. . There is no customer service phone number on their website. The shipping is slow but worth the wait! No refund offered. I left a message and took pictures to show them what occurred. Shipping label was created on 10/10, but apparently they had to move from ** to ** so they didn't end up actually shipping it. Same as everyone. I was very pleased with my first four orders over the last 2 1/2 years. If you feel the 75.60 rating should be different (either lower or higher), please contribute with some comments. US. Needed something that would take up some space and this was pretty big and looks good. I am giving them a single star since giving them no stars isn't an option. 12112 Anderson Mill Rd Austin, TX 78726, Four Elements Alternative - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art, Abstract Lines (Set of 2) - Wood Wall Art. Customer service was a pain in the a** to deal with, would not issue a return or refund. Yvonne M. Great product. Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. Being an organized person, I placed an order for over $200.00 on October 9th for a milestone birthday for someone special, expecting it . I love my item I purchased, I have purchased things before that Ive seen on social media and was not pleased but I must say that I am very satisfied with my purchase. It has not yet been shipped per the tracking information. It is good quality and looks exactly like the picture. This item is beautiful. I certainly would never send a product like that out to a customer. Want it for over my little sitting are and think it will go great! Zion Mountain Range View - Metal Wall Art. I can say that this company responded quickly to my MANY inquiries about non-delivery. Its perfect for the small space above our door. - Black / 46" x 12" / No. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. They were shipped almost immediately but when they got to my town the post office sent them back to sender for insufficient address. It was totally protected by the packaging. I have checked my tracking number with *** several time over the last week and their reply still read the same "We'll provide an updated delivery date when we receive your METALPLEX package." It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. Next-day and Express delivery options also available. and great size for my wider shelving. Souvikc555@metalplex.in I just want to say thank you so much! Nice work! They are light and airy and make a good focal point in my boho styled home. You can choose our standard version or we also have a drop down menu above that allows you to add optional LED lighting. The quality is great and it looks perfect in our house. MetalPlex will not refund personalized customized products misspelled by the buyer. Still waiting. I dont understand how these people are even still in business. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. - Black / 46" x 12" / No Customer Stories Resources Open Source GitHub Sponsors. Furthermore, it is important that the battery life is long. To register for a PayPal account, visit the website. On the second piece - no issues and were happy we gave them a second chance. Got my first purchase and it was damaged. Beautiful picture of wolf. I love the way the four elements look on a floating wall in my living room and I'm thrilled they were on sale. Highly recommend!! Very nice quality and they even sent me a name card! What you get is essentially a safe service that flushes your personal information from the Internet and enforces existing data privacy laws. I will say that Im totally pleased with it. You know when you search, for example, for a flight and the next time you look at the same search the prices are higher? Thank you so much for making something to complete my wall! Customers can definitely save lots of money with the help of Usa.coupert.com! Exactly what we needed and wanted. The customer will be automatically refunded through the original payment method. Got this today and put it up in just a few min. We are here to help. AVOID THIS COMPANY ! They havent shipped the missing item yet. I have another coming tomorrow. The Scam Detector VLDTR is not a vanity tool. They will notify you when your personal info is leaked online - so you can delete your private data from the Internet immediately. Call again, takes 5 calls over 2 days to get in touch with someone. From Zion to the Redwoods, flying birds and tree silhouette; they are all spectacular! We want you to feel 100% happy with your purchase. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. My husband accentuated it by framing it in to match our house siding and trim. . Metalplex made a custom item for me which turned out absolutely amazing! Looks great and great quality. Overall, Im extremely satisfied and would purchase again! When we look into sites of any kind, we search for data that reveals key information about the organization's professionalism - e.g., way of selling, authenticity, poor/great customer service, etc. We absolutely love our metal-plex bulldog head! Same as everyone. In order to cover their delay mistake. +91-8918076038. A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! What needs to be considered when purchasing a phone? We didnt want to drill so we removed included screws and used construction adhesive to mount on concrete wall. Had custom personal choices and they made it work perfect!!! Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. I can only assume this site and their products are a total scam. The most beautiful piece and the best customer service I have ever received. Perfect center piece for our fireplace. If you are reaching out because you placed an order, but your tracking information is not updating, please note that USPS & *** tracking system is lagging behind and that your order is moving but the tracking may not be updating yet. Will recommend MetalPlex to anyone looking for the type of artwork they offer. I ended up having to file a dispute with my credit card company. The quality is awesome but they sent me the wrong address. Loved the mountain art from MetalPlex. Absolutely Love my new artwork! I received an email response that they didn't send me a tracking number earlier as they didn't have my email address. 2023 usa.coupert.com all rights reserved | update March 07. The foam is not visible, but maybe the metal would have been too heavy. Suggested companies are based on peoples browsing tendencies. Developer Tools Creator Studio. Great communicators as the item was being made then shipped. As a result, chances are you are already familiar with it, so you can continue to use it safely. Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 30"x14": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases I wish I had read this before I placed my order. I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! The craftsmanship is perfect and very detailed and it is also lightweight. Color Black. Love this sign! Phone Number +39 0824 350111. AVOID THIS COMPANY ! Thanks for the great product. Perfect I love it so much and super fast delivery. Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. Oct 08 2022. thank you! The Coupon of MetalPlex can save you money when buying Cellphones. Took a few days to ship out but worth the weight. 19937 Harrison Ave, City of Industry, CA 91789 They replaced and shipped the item at no additional cost. My husband and I love this in our new home! Here's how to know if a travel website selling, If you are an avid traveler, beware of the new TSA PreCheck Scam. You can choose our standard version or add optional LED lighting. Customer service was awesome and took care of the order until we were happy. Items arrived 14 days after their original "delivery date" and one of the items was missing. PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed.
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