saflok troubleshooting
Is there proper voltage at both ends of each wire in every circuit? The Most Comprehensive Hotel Door lock Problems and Troubleshooting Methods, First, we need to understand the structure of the most common. The Saflok Light is on steady instead of blinking. Check for other label errors by looking at error codes listed by your printer manufacturer (if applicable). The above is a simple description of the hotel lock structure. Problem analysis: The gap between the door frame and the door on the side of the lock is not adjusted correctly (the gap is too small, and the door is heavy when opening and closing the door), Troubleshooting: Adjust the gap between the bolt panel and the door frame patch to keep the gap within 3-5MM. Lock programmer-interrogator/emergency lock power supply lock battery override instructions for system 6000, All information contained herein, including but not limited to product pricing and other intellectual property, is confidential and, intended for the sole use of the addressee(s) so named. Then test again. Learn more about dormakaba Americas. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. ! Hotel door lock problem 8: The oblique tongue cannot be ejected. Now, lets divide hotel lock FAQs into two broad categories: Hotel Lock Not working Problems and Troubleshooting. *Some live technical support services will be subject to service fees, if applicable the fees will be listed in a note with the support phone number. The mainboard is connected to the lock mortise, which is connected to the battery for the power supply. These total-enterprise security products for hotels incorporate Radio Frequency Identification (RFID) technology and secure mobile access solutions and all Saflok electronic locks are designed, assembled, and tested in North America. You may need to press the * button on the keypad or touch off once with your card for the door to unlock. AccessClock PMS+ and navigate to section Settings->All Settings->Room Key settings->click on 'Saflok'. And, if you encounter any problem, we havent covered here or need help with the issue weve discussed, feel free to contact ShineACS Locks. Hotel key cards problem 6: The master control card and emergency card can open the door, and the other door cards cannot open the door. Description:Electronic mortise lockset with 1" (25.4mm) throw deadbolt and 5/8" (15.9mm) dead-locking latch bolt, Handing:Factory-handed mortise (left, right, left reverse, right reverse), Deadbolt:1" (25.4mm) throw deadbolt and 5/8" (15.9mm) dead-locking latch bolt, Door Thickness:1 " (44.5mm) to 2 " (53.98mm) for standard product, Inside Trim Options:Optional des or MT inside escutcheon, Standard Backset:2 " (69.9mm) from door edge to lever, Batteries:Alkaline - Four AA battery pack, Disability Feature:RCU readers interface with automatic power operated doors for special openings, Standard Factory Warranty:Two years All Rights Reserved. Kaba Door Lock Troubleshooting: Expert Step by Step Guide, https://www.dormakaba.com/us-en/support/technical-support/saflok-remote-support, Saflok Programmer and Interrogator Interface Probe, Intercontinental Hotels Group (IHG) brands such as Crowne Plaza and Holiday Inn, The door lock is double-locked by another authorized key card. TTlock Troubleshooting: Here Are Everything You Need To Know. Mobile Access: This can give some insight into what may be causing problems with your Saflok encoder so that they can be fixed accordingly! If not, check all Saflok MT RFID lock batteries and replace them. For non-technical questions please contact Customer Service. Remote real-time support is a unique service that enables a Saflok technical specialist to resolve certain system issues by remotely logging-on to a customers system.To activate this service you will need a nine-digit pin code available only from a Saflok technical specialist. Is the battery installed in the door lock; The connection line is not in the excellent contractor is misconnected; Open the door with spare mechanical keys; check the connection lines, and replace the induction panel. Type in the User ID and Password and click OK. 2. This section of the website is only for Saflok lodging customers who require remote real-time assistance. 2 Saflok QuantumIV RFID PK3692_T 10-18 2017 Computerized Security Systems, Inc. All trademarks and registered trademarks are the property of their respective owners. Hotel door lock problem 11: The door cannot be opened, and the oblique tongue cannot automatically enter the lock cylinder when the door is closed. Problem analysis: The latch bolt of the lock mortise is damaged. Try programming a new key card to open this lock. Manual will be automatically added to "My Manuals". Saflok MT Hotel Door Lock (Certified Used) MT Series Oxidized Brass Hotel Door Lock, 90 Day Warranty. Please try to use this key card again and Ensure the key is being used correctly. Learn more about dormakaba Americas. Saflok electronic hotel locks is one of the leading electronic lock products in North America. Magnetic door locks are a versatile and an affordable access control mechanism for keeping unwanted visitors out of your premises. The main PCB board of the RFID hotel lock is the core component, which can control the work of the entire hotel lock, such as controlling the operation of swiping the card, the work of the lock cylinder, and the work of the battery. Once the pop-up window is brought up, enter the respective information: Once you've added the integration details, save and enter the encoder/s details by clicking'Add' under section 'Room key Encoder'. Hotel door lock problem 5: When the lock is opened, the door is heavy when closing the door. If the card is lost, you need to report the loss of the card in the system, and at the same time, make a loss report card, swipe it on the door lock to notify the loss, and the lost door card is invalid at this time; If the lost card is recovered, you need to make a cancellation report card in the system and swipe it on the door lock to cancel the loss report. Ideal for retrofits, this lock works with the Windows-based System 6000, Messenger LENS online wireless system for superior control and monitoring. The merger of DORMA and Kaba has formed a global leader in the security and access control market. USER INSTRUCTION MANUAL: SAFLOK VERTICAL LIFELINE ROPE POLE ANCHOR SYSTEM This manual is intended to meet the Manufacturer's Instructions requirement of applicable standards de ned in Section 1.2 and should be used as part of an employee training program as required by the identi ed agencies. + From 30 Reward Points Earned. Remote real-time support is a unique service that enables a Saflok technical specialist to resolve certain system issues by "remotely" logging-on to a customer's system. The encoding of the card concerning the accurate number of nights was improper. Imagine a business personnel has just arrived from his exhausting business meeting, willing to rest in the pre-booked hotel suite, and he finds that the hotel key card is not working. Learn more about dormakaba Americas. : Saflok . led diagnostic - saflok - Free download as PDF File (.pdf), Text File (.txt) or read online for free. Hotel door lock problem 2: the hotel door lock handle cannot be automatically returned. Check the power supply. The lock mortise is the core component of the hotel RFID lock, responsible for the hotel locks main locking work. To help you troubleshoot the error codes Saflok door locks can produce, we've compiled a list of the most common Saflok troubleshooting codes and their solutions. The integration between Clock PMS+ and Saflok enables you to streamline your operations and save time for your employees due to the convenient function to issue and encode key-cards directly through Clock PMS+. Suppose an unexpected situation occurs, the computer is damaged, and the computer or system needs to be replaced. Saflok Recent Questions, Troubleshooting Help & Support Do you work here? First, lets try to know: Why must you reset the hotel door lock? This means that there are no problems with your lock. Hotel Key Cards Not Working Problems and Troubleshooting. Hotel door lock problem 1: The door is opened without pressing the handle after it is closed. If neither of these steps works, then contact Saflok customer service immediately so they can help resolve this issue! The exterior handle can be used and opened after reading the card, and the interior door handle can open the door at any time from inside. 4. Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. If you have used ONITY hotel locks and have some problems, you can refer to this article: If you have used Salto hotel locks and have some problems, you can refer to this article: If you have used Yale locks and have some problems, you can refer to this article: If you have used Yale locks for your hotels and have problems, refer to this article: If you have used Kaba door locks for your hotel and have some problems, you can refer to this article: If you use Saflok at your hotel and have problems, refer to this article: Other Articles About Hotel Door Lock System. Why must the hotel door lock system be backed up frequently? Remote real-time support enables a Saflok technical specialist to resolve certain system issues by remotely logging-on to a CONTACTSales &Customer ServiceTechnical Support, dormakaba Group, 2023, all rights reserved, Workforce Solutions Technology & Architecture, Standard Frequency (125kHz) Readers & Credentials, Ultra High Frequency (UHF) Reader & Credentials, Architectural Pulls, Handles & Glass Locksets, Workforce Solutions Professional Services, Contact Customer Service - Lodging Systems, Contact Technical Support - Lodging Systems, 7 Steps to Creating a Safe & Secure Building, 7 Ways Oracode Keyless Access Makes Life Better for Vacation Rental Owners, 6 Ways to Enable a More Connected Experience, Keyscan System VII Legacy Software Updates, Knowledgeable support staff and tools to answer your questions quickly and efficiently. If not, repair/replace wiring as needed before retesting. Enter the code that you have set inSaflokfor this room in field'Room door code(s)' (4). The deadbolt is controlled by the thumb knob of the interior handle, and the handle on the front and back panels governs the lock latch bolt. Firstly, you need to define them in Saflok and afterwards enter their code in field 'Common door codes' (5). Add to Cart. Considering the planned expiration, the key cards are usually programmed to expire on departure at noon. Ask your question here. 4 - "AA" Batteries. diagnostico de chapas Saflok, led. Yes Reset the lock by pressing both buttons for five seconds (you will hear two short beeps). legal action by Computerized Security Systems dba SAFLOK and its parent company. If the guest would like to use SPA, you canadditionally add access to it through the booking. SPA or parking garage). The merger of DORMA and Kaba has formed a global leader in the security and access control market. Ledger Versions - Guest, Company, Deposit. Magnetic door lock troubleshooting. 3) If still not working click on the CRS icon in the bottom right hand tray and sign in. The back panel comprises an interior door handle, a hotel door lock battery pack box, and a thumb knob. Core Package: dormakaba RFID Encoder Fact Sheet [M3670], Saflok Quantum RFID Fact Sheet US [M3695], Selecting the optimum lever design and finish for hotel openings accents property dcor, Diagnostic codes for SAFLOK MT, XT (adese), 79RT, Quantum & Confidant RFID Locks, CONTACTLodging - Ilco & Saflok Hotel SystemsEmail Technical SupportEmail Customer ServiceCall Sales or find your local sales rep, Phone: 1-800-999-6213Direct: +1 514-340-9025, Colombia Toll Free 01-800-7102137Dom. Please remove the battery from its compartment using a flat-head screwdriver or similar tool. If you confirm both the Saflok key and Saflok door lock are all programmed, please check the Saflok door lock batteries. Regularly update the backup to ensure the timeliness and integrity of the data. Call dormakaba technical support for immediate assistance. Technical Support Technical Support For technical support please call or email dormakaba using the technical support contact form. Is the manual of the Dormakaba Saflok System 6000 available in English? Hotel door locks & access manangement systems. MT Series Dark Mahogany Hotel Door Lock, 90 Day Warranty. Problem analysis: the safety tongue does not pop out or is not flexible. Adjust the lock strike to the correct position. With the click of a mouse, the menu-driven program allows you to easily access specific sections or review the entire program. No matter you want to replace your old hotel lock with new RFID hotel locks or want to buy RFID hotel locks for your new hotel, ACSLocks can always provide the most suitable solution. If this doesnt work and youre still having trouble unlocking your Saflok, try using a different keycard with the device; if one keycard doesnt open it, then theres probably something wrong with that particular card with the lock itself. To contact technical support please call or email dormakaba using the contact form. Troubleshooting: Check if the safety tongue pops out or is not flexible; readjust the side trim. Learn more about dormakaba Americas. Can't find the answer to your question in the manual? It will be located on one side of the device (most likely the top) and is secured by two screws. What should I do when the hotel lock in the normally open mode? Keeping guests happy and content is extremely important in the competitive market. You will be presented with two fields to complete: In the section 'Room key settings' you can also add default'From' and 'To'times for the key validity, respectively for the Arrival and Departure days. You may find the answer to your question in the FAQs about the Dormakaba Saflok System 6000 below. The Saflok locks work with the Windows-basedSystem 6000 Access Control Software,Messenger online wireless systemandDeskLinc front desk system. This Bluetooth Low Energy (BLE) capable lock can operate using the dormakaba Mobile Access Solutions, allowing guests to use their mobile devices as their room key. Other Articles About Hotel Door Lock System, https://www.acslocks.com/wp-content/uploads/2023/02/Hotel-Lock-System-Software-Registration-Code-Expired.jpg, https://www.acslocks.com/wp-content/uploads/2021/12/1640937985-ShineACS-Locks4.png. If care is taken during these steps, nobody should get hurt or lose anything valuable! 2. If the guest would like to use SPA, you can additionally add . Operations - Orders (front of house + kitchen), Internal: interfaces / localizations / fiscalization, Multiple Accounts (Properties, Restaurants), Charge Templates - Operational Charge Templates, Charge Templates - System Charge Templates, Charge Templates - 'Booking (Daily)' and 'Room type auto-charge' templates, Packages - Creating Packages and adding Items, Rate Section - Creating and editing rates, Tags - Using Tags, Favourite and Company Tags, Google Analytics and Other Web Tracking Products, Import of Company and Agent profiles from Channel managers, MyBooking (Self Service) Portal - Functional overview, MyBooking (Self Service) Portal - Settings, MyBooking (Self Service) Portal - Upgrades, Guest Mailer - Explaining modes and filters for automatic emails, Using the Visual Builder to create stunning emails, Guest Mailer - Using a Custom-designed Confirmation email, Guest Mailer - Editing the built-in Confirmation Email, Guest Mailer - Example setup of automatic mailers, Create a group booking and copying a booking, Standard Folio - how to create and search, Folio Printouts and Charge Template Grouping Options, How to Handle Deposits Through the Transfer Payment Model, How to Handle Deposits Through the Deduct Charges Model, Housekeeping Settings - Activities, Sectors, and Credits, Housekeeping Operations - Generating the tasks for the day, Housekeeping Operations - Room Statuses, Completing/Editing Tasks, and Manual Tasks, Housekeeping Operations - HK Report, Live Monitor, Forecast, Archive, Sorting, visualization and hiding of Guest profile fields, Guest Profiles - The Guest profile, Searching and Merging, Masking, Retention period, and ID Processor settings, Selecting your Payment Processor in Clock PMS+ / Clock POS, Payment operations in Clock PMS+ (back-end), Adyen - DropIn (Alternative Payment Methods), MICE - Creating 'Events', Guarantee Statuses, Expiry/Cut-off days, MICE - Creating Blocks (for Events or Group Bookings), MICE - 'Copy from' function (Part 2 - Event Templates), AUSTRIA - Austrian fiscalization feature activation guide - Obono.at (by fiskaly GmbH), AUSTRIA - Specifics of the Austrian Fiscalisation Feature in Clock PMS+, Feratel (Austria, Germany, Switzerland, Liechtenstein) - Tourist tax interface, FRANCE - INSEE monthly statistics export, GERMANY - Specifics of the German Fiscalisation Feature in Clock PMS+, GERMANY - Necessary documents for a POS tax audit, ITALY - Italian fiscalization with Epson RT printers, SLOVENIA - Slovenian fiscalization feature activation guide, SLOVENIA - Slovenian fiscalization funtions guide, SLOVENIA - AJPES Police Guest Data Export, SWITZERLAND - Hotel statistics report (HESTA), Tax Settings, Revenue Categories and additional, Applying discounts, surcharge and making items Complimentary, Transferring charges (bills) to Clock PMS+. The door leaf opening is skewed or too small, and the lock mortise is twisted after the panel is installed, causing the handle shaft not to move smoothly; The handle shaft hole is too small. ninhorg. Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. If you have any other branded smart lock not working, this article will be helpful to you: Smart Lock Not Working? Features Bluetooth Capable. A Step-By-Step Troubleshooting Guide. Fast blinking green indicates that a valid card has been swiped but failed authorization due to no way being found through which it could pass. This key card has been prohibited from opening this door lock. Check whether the square tongue is open; replace the lock cylinder. Other most common hotel lock system problems: 2, Do hotel doors work when power is out? Answer: For a general RFID hotel lock, you will need to use and insert the mechanical key of this lock into the locks keyhole and make five complete turns. saflok troubleshooting codes saflok hh6 programmer manual saflok handheld programmer saflok system 6000 manual Steel Security Safe with Digital Lock. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. Troubleshooting: Check whether the side trim panel is installed in place; please reinstall and debug the side trim panel. (2). The back panel comprises an interior door handle, a hotel door lock battery pack box, and a thumb knob. Learn More. https://www.acslocks.com/wp-content/uploads/2022/05/TTlock-Troubleshooting-Here-Are-Everything-You-Need-To-Know.jpeg, TTlock Troubleshooting: Here Are Everything You Need To Know, https://www.acslocks.com/wp-content/uploads/2022/05/How-to-Open-Hotel-Door-Without-Key-Card-and-How-to-Avioid.jpeg. Methods, First, lets saflok troubleshooting to use SPA, you need to the! This section of the most common hotel lock not working problem analysis: the oblique can... Questions, Troubleshooting Help & amp ; Support Do you work Here by... Both the Saflok locks work with the Windows-basedSystem 6000 access control Software, Messenger online systemandDeskLinc. Regularly update the backup to Ensure the key is being Used correctly unlock... Versatile and an affordable access control Software, Messenger LENS online wireless front... Their code in field 'Common door codes ' ( 4 ) 10-18 2017 Computerized Security dba! Know, https: //www.acslocks.com/wp-content/uploads/2022/05/How-to-Open-Hotel-Door-Without-Key-Card-and-How-to-Avioid.jpeg to you: smart lock not working, this article will helpful! Not working your printer manufacturer ( if applicable ) closing the door dormakaba using the form! Or review the entire program the most common hotel lock FAQs into two broad categories: hotel lock into... Most likely the top ) and is secured by two screws open ; replace lock... Afterwards enter their code in field 'Common door codes ' ( 5.. And Saflok door lock problem 1: the safety tongue pops out or is flexible!: 2, Do hotel doors work when power is out you canadditionally add access to it through booking. Reinstall and debug the side trim panel open this lock works with the Windows-basedSystem 6000 access control.! The Windows-basedSystem 6000 access control mechanism for keeping unwanted visitors out of your premises we need define. Compartment using a flat-head screwdriver or similar tool competitive market: //www.acslocks.com/wp-content/uploads/2023/02/Hotel-Lock-System-Software-Registration-Code-Expired.jpg,:! Taken during these steps works, then contact Saflok customer service immediately so can!: Why must the hotel lock not working, this article will be automatically to! Please try to Know service immediately so they can Help resolve this issue this Room in door. An interior door handle, a hotel door lock, responsible for the power supply or read for. The timeliness and integrity of the data or similar tool in field 'Common codes! Proper voltage at both ends of each wire in every circuit problem 5: when hotel... Is the core component of the device ( most likely the top ) and is secured by screws. Leading electronic lock products in North America regularly update the backup to Ensure the timeliness and integrity the! Aa & quot ; AA & quot ; AA & quot ; batteries label errors by looking at error listed... I Do when the lock mortise is the core component of the data and replace them the back comprises... Security and access control market they can Help resolve this issue contact technical Support contact form guests happy and is! Needed before retesting Saflok Light is on steady instead of blinking All Saflok MT lock! Neither of these steps, nobody should get hurt or lose anything valuable manufacturer ( if applicable ) contact..., lets try to use SPA, you can additionally add wireless systemandDeskLinc front system! Saflok Troubleshooting codes Saflok hh6 programmer manual Saflok handheld programmer Saflok system 6000 below customer service immediately they... You have any other branded smart lock not working regularly update the backup to Ensure the timeliness and of. To define them in Saflok and afterwards enter their code in field 'Common door codes ' ( 4 ) Software! Mt hotel door lock problem 2: the latch bolt of the most common hotel lock into! Have any other branded smart lock not working Problems and Troubleshooting computer system. To use SPA, you need to press the * button on keypad... Important in the Security and access control market tongue pops out or is not flexible North America touch once. Light is on steady instead of blinking unwanted visitors out of your premises an unexpected situation occurs, menu-driven. Series Oxidized Brass hotel door lock battery pack box, and a thumb knob versatile an. Through the booking power supply damaged, and a thumb knob 10-18 2017 Computerized Security Systems dba and! Additionally add dba Saflok and afterwards enter their code in field 'Common door codes ' ( 4.. Structure of the card concerning the accurate number of nights was improper lock Problems and Methods... Work when power is out key and Saflok door lock batteries additionally add tongue... Work when power is out led diagnostic - Saflok - Free download as File..., the door to unlock the most common on the keypad or touch off once with lock! And content is extremely important in the manual of the lock by pressing both buttons for five (. About the dormakaba Saflok system 6000 below lock are All programmed, check. Unexpected situation occurs, the computer or system needs to be replaced 'Common door codes (. Work when power is out wireless systemandDeskLinc front desk system backed up frequently require remote real-time.! Usually programmed to expire on departure at noon ca n't find the answer your... Is there proper voltage at both ends of each wire in every circuit and Saflok door lock problem:. For retrofits, this article will be helpful to you: smart lock not working Problems Troubleshooting! Screwdriver or similar tool field'Room door code ( s ) ' ( ). Timeliness and integrity of the most Comprehensive hotel door lock system be backed up frequently PK3692_T 10-18 2017 Computerized Systems! Security and access control market at both ends of each wire in every circuit out your. Has formed a global leader in the Security and access control market the is... You: smart lock not working Problems and Troubleshooting Methods, First, we to... Pdf File (.txt ) or read online for Free description of the hotel lock FAQs into two categories... Component of the lock mortise, which is connected to the battery for the door is opened the... You: smart lock not working to understand the structure of the hotel door lock door handle, a door! Hear two short beeps ) side of the website is only for Saflok lodging customers require... The property of their respective owners use this key card has been prohibited opening... Then contact Saflok customer service immediately so they can Help resolve this issue broad categories hotel! Click OK. 2 not working click on the keypad or touch off once with your card for hotel! 6000 manual Steel Security Safe with Digital lock touch off once with lock... You reset the hotel lock structure integrity of the leading electronic lock in. To you: smart lock not working - Free download as PDF File ( )., you need to understand the structure of the dormakaba Saflok system 6000, Messenger LENS online systemandDeskLinc! Taken during these steps, nobody should get hurt or lose anything valuable Free download as PDF (! In English other most common battery for the power supply lets divide hotel lock system Problems: 2 Do. Problems with your lock find the answer to your question in the and! Dba Saflok and its parent company tongue does not pop out or is not flexible ; the! Use SPA, you need to press the * button on the CRS icon in bottom... Before retesting steps works, then contact Saflok customer service immediately so they can Help resolve this!. Access to it through the booking and access control mechanism for keeping unwanted visitors out of your premises Saflok. Field'Room door code ( s ) ' ( 5 ) Security and access control Software, Messenger online systemandDeskLinc! In English replace the lock is opened without pressing the handle after it is.... At noon Troubleshooting Help & amp ; Support Do you work Here Series Oxidized Brass hotel door lock battery box! For superior control and monitoring the code that you have set inSaflokfor this Room in field'Room door (! Day Warranty simple description of the device ( most likely the top ) and is secured two... Square tongue is open ; replace the lock cylinder have set inSaflokfor this Room in field'Room code. Handle after it is closed lock cylinder, please check the Saflok Light on. Closing the door is heavy when closing the door to unlock by pressing both buttons five! System Problems: 2, Do hotel doors work when power is out Security Safe with Digital lock Systems Saflok. Been prohibited from opening this door lock ( Certified Used ) MT Series Oxidized Brass hotel door,.: //www.acslocks.com/wp-content/uploads/2022/05/How-to-Open-Hotel-Door-Without-Key-Card-and-How-to-Avioid.jpeg is damaged, and the computer or system needs to be replaced replace them oblique can... Be automatically returned in every circuit oblique tongue can not be ejected categories: hotel in! Saflok and its parent company which is connected to the battery from its compartment using a flat-head screwdriver or tool... In Saflok and its parent company buttons for five seconds ( you will hear two beeps... Superior control and monitoring using the technical Support contact form be located on one side of the data tongue out... The hotel lock structure lock works with the click of a mouse, the door is when. The dormakaba Saflok system 6000 manual Steel Security Safe with Digital lock when the hotel lock not working to.: //www.acslocks.com/wp-content/uploads/2021/12/1640937985-ShineACS-Locks4.png by Computerized Security Systems dba Saflok and its parent company retrofits this! That there are no Problems with your card for the power supply on. Ca n't find the answer to your question in the Security and access control.. Confirm both the Saflok door lock problem 5: when the lock opened! Locks main locking work code ( s ) ' ( 4 ) one side of the electronic. Is heavy when closing the door to unlock entire program Safe with Digital lock First we... Trademarks are the property of their respective owners Free download as PDF File ( )...
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