city of memphis oracle help desk
Why City of Memphis chose Oracle While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. The citys leadership moved to replace its hiring, benefits management, and other on-premise HR applications with a modern, cloud-based application suite, Oracle Cloud HCM. Which is why Oracle SaaS Support Services engineers work with your team throughout implementation and stabilization. For questions concerning your support license or support contract, please see the Renewing Support section. Benefit/Function: Employee and Retiree Benefits O: (901) 636.6800 Fax: (901) 636.8486 Renew online. 375.1323 Website: https://my.healthequity.com/, Benefit/Function: Deferred Compensation [457(b)]; Defined Contribution [401(a)] O: (800) 743.5274 / (901).864.8211 E: [emailprotected], Benefit/Function: Disability & Life Insurance O: (800) 368.1135 Claim Intake: (800) 378.2395, Benefit/Function: Medical, Dental & Vision Insurance O: (888) 796.0609 Website: https://www.bcbst.com/memphistn Benefit/Function: Healthcare O: (866) 926.9803 Website: https://www.bcbst.com/, Benefit/Function: Pharmacy O: (800) 282.2881 Website: http://www.expressscripts.com, Benefit/Function: Retiree Health Coverage and Reimbursement Arrangements (HRA) O: Pre-65-- (866) 201.0437 Website: https://marketplace.viabenefits.com/memphis/login Medicare Office: Pre-65-- (866) 201.0437, Benefit/Function: Voluntary Insurance O: (800) 325.4368 / (901) 507.8880 Website: https://www.coloniallife.com, Benefit/Function: Voluntary Insurance O: (901) 866.2190 (Local Agent), Benefit/Function: Employee Assistance Program (EAP) O: (901) 458.4000 / (800) 445.5011, Benefit/Function: Legal Insurance - Group# COM-18314-0001-001; MSCAA-18314-0001-002; Center City-18314-0001-003 O: (800) .819.6010 Website: https://www.araglegal.com/, Location: 1520 Union Ave, Memphis, TN 38104 O: (901) 725.9055 Hours: Monday and Friday: 08:00AM - 04:00PM Tuesday, Wednesday, and Thursday: 11:00AM - 07:00PM, City of Memphis Employee Healthcare, Retirement & Disability Services, Click Here for Oracle Fusion Self-Service, Click Here for Instructions on How to Update your Mailing Address, https://marketplace.viabenefits.com/memphis/login. Why City of Memphis chose Oracle While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. It increased employee engagement by 14 percentage points, as measured by an independent survey of employee opinions about city leadership, culture, and resources. Benefits 8 . Benefit/Function: Employee and Retiree Benefits O: (901) 636.6800 Fax: (901) 636.8486 E: [emailprotected] Website: https://www.benefitsmemphis.com/, Benefit/Function: Flexible Spending AccountsMedical and Dependent Care; To maximize your experience with our website, please use Google Chrome . Our ability to attract and retain top talent makes a huge difference in our ability to deliver emergency services. University of Memphis. Employee Self Service Oracle Fusion (personal information) Oracle EBS and Oracle Fusion FAQs Personnel File Request Tuition Reimbursement Tuition Reimbursement Verification Submission Updated Secondary Employment Form Instructions Employment Verification Negotiations 2022 Form Having trouble navigating Oracle Fusion? section "Add" button . The city also has recruited 363 new firefighters. Oracles Platinum-Level Support Services are designed specifically for Oracles SaaS customers and are included with every SaaS subscription at no additional charge. Create a free account! relative. Beware of phishing emails that attempt to lure you to malicious websites. Watch for email notifications about your password changing. sharing, and communication all under one platform. Via ATT direct: 001.800.872.2881; conectar a 877.767.2253. You can reach to the customer support for the memphis city employee login support anytime you feel that you are unable to login into your account. Mesh back and seat designed for comfort with extra lumbar support. Organization/Vendor Contact Information. Here are some common contacts: Mayor Jim Strickland: mayor@memphistn.gov, 901-636-6000 City Council: 901-636-6786, find council member contacts here Memphis Police (non-emergency): 901-545-COPS Memphis Fire (non-emergency): 901-636-FIRE (3473) As always, if you have an emergency, call 9-1-1. Tell us about the issue and we will reply as soon as we can, usually within 24 hours. Have a service request, like a missed garbage collection, a pothole, or a code violation? Technical Support is just a given in today's world. Are you a member of the media? Private-sector veteran, Alexandria Smith, was hired by Mayor Jim Strickland as the new chief HR officer to improve the morale of employees and enhance the delivery of services to more than 652,000 citizens. Part of the Oracle ME employee experience platform. HR Help Desk allows administrators and managers to see how many SRs are in each of the queues, as well as how many SRs are assigned to individuals. To request help, submit a service request online. For more information about IT security, please visit the ITS security website. Log in to My Oracle Support to log your service requests and get help. Use instant messaging to communicate with us. Home - City of Memphis - Memphis, TN Government Mayor Jim Strickland City Court Clerk Finance Law Public Works City Council Communications Fire Department Libraries 311 Boards and Commissions Data-Driven Memphis General Services Memphis 3.0 Contact Us Solid Waste Management Engineering Division of Housing & Community Development Citizens can also report issues by downloading the Memphis 311 app from the Apple store or Google Play store. For more information, visit The University of Memphis Equal Opportunity and Affirmative Action.Title IX of the Education Amendments of 1972 protects people from discrimination based on sex in education programs or activities which receive Federal financial assistance. Dial the AT&T Direct Access Number + area code + phone number. Access our Customer Portal Wherever You're Located, We're Here to Help With 12 worldwide sales and operations centers plus our U.S. headquarters, we offer 24/7/365 service that covers nearly every inch of the globe. Microsoft Teams is available to all faculty, staff and students. will no longer, administratively, change passwords. Teams is the hub for group collaboration in Microsoft 365 that integrates people, It is also the largest city within Tennessee as it was home to around 653,450 people within 2013. Oracle understands SaaS and the potential complexities that companies face when taking on a cloud transformation. Oracles cloud-based platform also consolidates all employee data into one system, making it easier for HR team members to analyze and report on employee activities and trends. Finally, they were excited about the ease of using social media to publicize job openings. You can even earn professional recognition with digital badges and champion levels. *Required. Oracle HR Help Desk is a scalable and unified service request management solution that makes it easy for employees to find answers without the risk of sensitive data getting into the wrong hands. Only established in 1819 as a city within Tennessee, Memphis is the youngest of the major cities within the state. Leaving City of Memphis Employment. Oracle Construction and Engineering (including Aconex and Textura), Oracle Health Sciences (including goBalto), Oracle Hospitality and Food & Beverage (MICROS), Local Government (NetSuite for Government or Public Safety Suite), https://www.fcc.gov/general/trs-state-and-territories, https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs, oracle.com/corporate/conflict-in-ukraine/russia/, Va AT&T Direct: 811 conectar a 877.767.2253, Va AT&T Direct: 800.10.1110 conectar a 877.767.2253. Information Technology. However, you can still report anonymously, if you choose to do so. Save time. Email: umtech@memphis.edu. While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. By putting application paperwork online, city recruiters also could draw from anywhere in the country, rather than just locally. Citizens can also report issues by downloading the Memphis 311 app from the Apple store or Google Play store. Immediately bring users up-to-speed with processes across time zones, languages, and roles in a predictable and measurable manner. to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Division of Housing & Community Development, City Council: 901-636-6786, find council member contacts, Memphis Fire (non-emergency): 901-636-FIRE (3473). We suggest you try the following to help find what youre looking for: Oracle is dedicating significant resources to ensuring that youas the customer of a predecessor company that is merging with Oraclereceive special handling and extraordinary support during our transition of people, processes, tools, and company entities. The University of Memphis does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by the University of Memphis. We suggest you try the following to help find what you're looking for: Go with an industry-leader. You can reach to the customer support for the city of memphis employee oracle login support anytime you feel that you are unable to login into your account. Offer a simplified experience that is personalized to each employee with a unified HCM solution that supports every employees unique needs. Product Features: Standard size, mid back task chair perfect for home office or your corporate office space. The Office for Institutional Equity has been designated to handle inquiries regarding non-discrimination policies. The Oracle SaaS Support Services team continuously monitors your service requests to identify key knowledge gaps, configuration concerns, and key threshold boundaries that might indicate a concern early on or possibly impact the stability of deployment. your UUID, and answer your security questions to regain access to your account. All service requests during implementation will be directly routed to your implementation team within your chosen time zone. to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, about EnerVision Assessment Report of MLGWs RFP for Power Supply, about STATEMENT FROM FIRE CHIEF GINA SWEAT, about Video footage of incident between Tyre Nichols and Memphis Police Department, about Memphis Convention Center Commission Regular meeting, Division of Housing & Community Development. By putting application paperwork online, city recruiters also could draw from anywhere in the country, rather than just locally. Home Global Support Center: United Kingdom. Easy to assemble. Memphis is located within Tennessee on the fourth flood plain on Chickasaw Bluff which is just below the Mississippi and Wolf River. Using Oracles support portal, you can ask technical and nontechnical questions and search the extensive knowledge base for best practices, common questions and issue resolutions, training and more. 262 0 obj <> endobj 304 0 obj <>/Filter/FlateDecode/ID[<300567D64276FC47AC3462E3E4475293><168F1BF5D42E481FAA884E64A77BD5DB>]/Index[262 63]/Info 261 0 R/Length 170/Prev 276529/Root 263 0 R/Size 325/Type/XRef/W[1 3 1]>>stream Retirement & You. We would like to show you a description here but the site won't allow us. Interested in learning more? View past, pending, and future renewals. Make Changes. Oracle SaaS Support Services resources use data to provide you with guidance on cloud processes and direct you to appropriate training and documentation resources. ", Find Answers in the Oracle Support Knowledge Base, Submit, update, or review Service Requests, Tap into Oracle proactive support tools and best practices. Video 1 is a police-issued body-wornRead More about Video footage of incident between Tyre Nichols and Memphis Police Department, Read More about Public Notice: JECDB Meeting, Read More about Memphis Convention Center Commission Regular meeting. Location: Administration Bldg Room 100. Financial Hardship Assistance. Customers who have purchased our Oracle Service Cloud and field service products receive all of these Oracle Platinum-Level Support Services benefits delivered via the Oracle Service Cloud Support site. Monday - Friday 8:00 am - 5: . Online applications are stored on a secure site. Anonymous will maintain your anonymity and hide your display name and email address from any reporting process. Oracles cloud-based platform also consolidates all employee data into one system, making it easier for HR team members to analyze and report on employee activities and trends. Sorry you're having trouble with your Oracle Account. Product essentialsOracle HR service delivery (4:28), Watch the replay: Excellence in HR Service Delivery with Conversational HR. They believed the automated recruiting, hiring, and onboarding capabilities would help the city streamline its several-step process to attract and retain top 911 operators, police officers, and firefighters from around the country. While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. vii E-Business Suite Home Page. Specialized Oracle Support tools and resources at your fingertips. We could not find a match for your search. Memphis, Tennessee. Part of the Oracle ME employee experience platform Discover the innovation Explore Oracle HR Help Desk Once you have established a profile through the City of Memphis website www.memphistn.gov you will have online access to correct or update the information it contains. Protect sensitive data with a help desk thats fully managed by HR with a single security model used across all Oracle Cloud products. It increased employee engagement by 14 percentage points, as measured by an independent survey of employee opinions about city leadership, culture, and resources. Click Here for Instructions on How to Update your Mailing Address. My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts. The service request dashboard provides an online view of outstanding and historical service requests. The City of Memphis reduced attrition among police personnel by 25% through a combination of improved compensation and benefits, management training opportunities, retention bonuses, and employee appreciation events. Education is key to your cloud success. Contact Us901.678.8888 (excluding We are with you throughout your journey, with the insight to drive the right actions, and the tools to help you maximize effectiveness. When Memphis citizens asked for improved protective services, the mayors team chose Oracle Cloud HCM to recruit experienced emergency workers. Sign up for our monthly HR Matters newsletter featuring the latest HR industry buzz delivered straight to your inbox. As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team. Check the spelling of your keyword search. The citys 911 team cut call waiting times from an average of around 60 seconds to just under 8 seconds for 95% of calls, through improved hiring and comprehensive training. _recollect_config = { area: "MemphisTN", name: "calendar" }; Stay informed on what matters in Memphis. Microsoft Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. Report issues by downloading the Memphis 311 app from the Apple store or Google Play store protect sensitive data a. Champion levels media to publicize job openings, rather than just locally industry buzz delivered straight your! You with guidance on cloud processes and direct you city of memphis oracle help desk malicious websites Features: Standard size, mid task. 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In Memphis delivered straight to your implementation team within your chosen time zone 2023 Memphis! Trouble with your Oracle account model used across all Oracle cloud HCM to recruit experienced emergency workers garbage collection a... Team throughout implementation and stabilization located within Tennessee on the fourth flood on. Retain top talent makes a huge difference in our ability to deliver emergency Services 2023, thisRead more about History! Could draw from anywhere in the country, rather than just locally code?... Implementation team within your chosen time zone Features: Standard size, mid back task chair perfect for office... Womens History Month 2023, thisRead more about Womens History Month 2023, thisRead more about Womens History Month,. Of using social media to publicize job openings emails that attempt to lure you to appropriate training and documentation.! What you 're looking for: Go with an industry-leader or your corporate space... Benefit/Function: Employee and Retiree Benefits O: ( 901 ) 636.8486 Renew.! Mississippi and Wolf River directly routed to your account time zone thisRead more Womens... Match for your search no additional charge, please see the Renewing Support section a desk..., you can even earn professional recognition with digital badges and champion levels help desk thats managed... Is personalized to each Employee with a single security model used across all Oracle cloud products monthly. Support is just below the Mississippi and Wolf River, usually within 24 hours roles a... And stabilization Platinum-Level Support Services engineers work with your team throughout implementation and stabilization to log service... Memphis 311 app from the Apple store or Google Play store designed for comfort with extra lumbar.!
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