hillstone restaurant group employee handbook
*Contact with any person suffering from an infectious or contagious disease must be reported and you must have clearance from your own doctor before commencing work. Employees may be required to give certain information relating to themselves in order that the Employer may properly carry out its duties, rights and obligations as the Employer. Hillstone is your place. Your employment with the Employer began on . The most common ethnicity at Hillstone Restaurant Group is White (56%). Hillstone Restaurant Group | 33,814 followers on LinkedIn. working hours, holidays, sickness, other unauthorised or unreasonable absences from work; Improper care of the Employers property or unauthorised removal of such property from the companys premises. If you (or your partner) become pregnant or if you are informed that a child is to be placed with you by an Adoption Agency, you should notify your line manager at the earliest possible opportunity so that your entitlements can be explained to you. You must pay due regard to your levels of personal hygiene at all times. No software or program or similar may be loaded on the Employers computer system unless and until it has been checked for viruses. The pay week ends on Saturday at midnight and wages are available on the following Friday. Our Fair Pay score for Hillstone Restaurant Group is 2.5. The servers they hire are great. Not have made another application to work flexibly under the right during the past 12 months. Our estimates are verified against BLS, Census, and current job openings data for accuracy. Where you are unable to confirm a return to work date, you should contact us on a daily basis in order that the appropriate cover can be arranged. As a server you can easily pull in $200+ on an average night shift, sometimes upwards of $300. Commencing on .(Date). Should an employee qualify for statutory shared parental pay, it is paid for up to 39 weeks and is paid at the statutory rate. A written record of the appeal hearing will be made in order to prevent any misreporting or misunderstanding. Established in 1977 and headquartered in Beverly Hills, California, Hillstone Restaurant Group is a restaurant management firm that operates several upscale restaurants throughout the United States. The company reserves the right to reject any voluntary applications for redundancy if it believes that the volunteer has skills and experience that need to be retained for the future viability of the business. The Line Manager will respond to your grievance within five working days of the hearing taking place. HR Department. The employees at Brinker International earn an average yearly salary of $50,060 per year, and the salaries at Pearls Oyster Bar average $39,582 per year. We will take a serious view if your sickness or absence is not genuine and you have continual or repeated absence. Employees who are laid off must still be available for work as and when necessary since continuity of service is not affected by any period of lay off. | Hillstone Restaurant Group is a privately-held collection of upscale restaurants with 45+ locations in major cities across the country. This will also apply at the time that any further questioning takes place. Shoes must be of a safe sensible style with covered toe and heel and non slip sole. Candidates give an average difficulty score of 3.2 out of 5 (where 5 is the highest level of difficulty) for their job interview at Hillstone Restaurant Group. If you arrive for work and in our opinion you are not fit to work, we reserve the right to exercise our duty of care if we feel that you may not be able to undertake your duties in a safe manner, or may pose a safety risk to others and send you away for the remainder of the day without pay. Pregnant employees are entitled to paid time off to attend ante-natal appointments. The Company will not be responsible for any financial commitment made by you prior to the authorisation of the holiday request. ALCOHOL DRUGS AND PSYCHOACTIVE SUBSTANCES POLICY. This warning will state clearly: If your conduct does not improve within the time allowed, or if the first offence is sufficiently serious to merit it, you may be issued with a final written warning. Subject to eligibility, pregnant employees are entitled to a total of 52 weeks maternity leave. Work-related stress exists where people perceive they cannot cope with what is being asked of them at work. See All 862 Reviews. Following the meeting, the employee will be informed in writing of the appeal decision. You will be informed in writing of the decision as soon as possible after the meeting. You must not except in the normal course of your duties disclose to any party not authorised to receive the same any secret or sensitive or confidential information relating to the business of the Employer or any of the Employers clients or any other party to whom the employer owes a duty of confidentiality. If the Employer is satisfied with the employees performance, no further action will be taken. Glenn Viers donated Any incidents must be reported immediately. There are various types of workplace accidents and they include major injuries, injuries that require an employee to miss work for more than a Seven-day period, work-related diseases, dangerous occurrences, if a member of the public is taken directly to the hospital or any deaths. During any period where the Employer has exercised all or any of its rights under this clause, your pay and other contractual benefits will continue to be paid in full even if the Employer has not required you to attend work or perform any duties. This statement of terms and conditions contains all those items of which the Employer is required to notify you under the Employment Rights Act 1996. The employee must make every effort to attend the meeting. Some of our more well-known operations are Bandera, Houston's, and R+D Kitchen. We reserve the right to call in the police at any stage. Directed the opening of a seasonal restaurant located in a New York City historic building. This provision does not constitute an obligation on you to work more than 48 hours per week and you may withdraw that waiver by giving three months written notice to that effect. No period of previous employment counts towards your continuous service. Training Manual Workplace Wizards. The Employer will adopt appropriate technical and organisational measures to prevent the unauthorised or unlawful processing or disclosure of data. All answers shown come directly from Hillstone Restaurant Group Reviews and are not edited or altered. For example action, behaviour, comment or physical contact which is found objectionable or which causes offence, including: offensive jokes, verbal abuse, language, graffiti or literature of a racist or sectarian nature, or offensive remarks about a persons physical characteristics, age, sexual orientation, or any other personal characteristic. However, failing to disclose relevant information that we may ask for, or providing deliberately misleading or incorrect information (e.g. On average, employees at Hillstone Restaurant Group stay with the company for 4.8 years. They have the right to raise the matter through the grievance procedure. A decision will be communicated in writing to you within five working days of the appeal hearing reaching its conclusion. The process followed will be exactly as described at stage 2. Curtis M. Wong. This policy includes the use of e-cigarettes. The Employer is committed to the development and promotion of a positive workplace culture that is free from harassment and bullying and aims to ensure that any allegation of harassment or bullying at work is taken seriously, is properly investigated, and is dealt with effectively. Hillstone Restaurant Group corporate office is located in 147 S Beverly Dr, Beverly Hills, California, 90212, United States and has 735 employees. 4 0 obj All employees have a duty to assist in the creation of a safe working environment, where unacceptable behaviour is not tolerated. Falls, explosions, burns and being caught in machinery are types of accidents that can also occur in the workplace. 1 month up to successful completion of your probationary period 1 week. Thanks to this company, you don't have to travel to Texas to get some Houston flavor. Any items of lost property must be handed to your line manager whilst attempts are made to discover the owner. Employees will not maintain a site that contains defamatory statements about the company, its current or ex employee, the companys services or contractors. 5 years service or more 1 week for each year of service to a maximum of 12 weeks after 12 years. Your start time is the time you are expected to actually start work, not the time that you arrive. Applications must be made in writing to a Director, on the appropriate form, giving as much notice as possible, with a minimum of 8 weeks before you wish to take a holiday. endobj Some of its highest paying competitors. The effects of alcohol, drugs and psychoactive substances can be numerous: , (These are examples only and not an exhaustive list). Employees must report their absence to the Line Manager as soon as is reasonably practicable. Rotas will be published enter details. Careers. Consent will not be unreasonably withheld in respect of work which does not conflict with the Employers business or interests and which does not interfere with your fitness to perform your duties. (business & personal). The Employer will aim to provide a positive and preventative approach to stress rather than a punitive one. Records or written evidence of matters raised under the procedure will not be retained on your personal file after the problem has been resolved. Expenses forms should be completed out of hours. Pros. Employees will not maintain a site that contains identifiable information of a client or an employee in relation to their performance and character. You should not wear excessive amounts of make-up or perfume/after shave and nail polish must not be worn. Lunch breaks are unpaid, and you are entitled to 30 minutes, subject to the length of your shift. Cowboy Cookies, You will be told of your statutory right to be accompanied as outlined in this procedure. endobj Learning to work with a group of new people while pleasing others and keeping a positive attitude. If the situation is not resolved to your satisfaction at stage two, you may appeal against the decision. The Employee Handbook is designed to introduce you to our company and set out our rules and regulations. . Hillstone Restaurant Group competitors include Famous Dave's of America, Hoss's Steak and Sea House, Wendy's, CKE Restaurants Holdings, Qdoba, Morton's The Steakhouse, Brinker International, Portillo's, Bertucci's, Smokey Bones, Bahama Breeze, Mimi's Cafe, Chevys Fresh Mex, Bonefish Grill, Romano's Macaroni Grill, Bennigans, Carino's Italian, Up the Creek, Pearls Oyster Bar, Halfway Cafe. Any grievance with the organisation should be processed through procedures and policies already in place and dealt with within the work environment. This procedure is in line with your terms and conditions of employment. The Employer will notify the employee in writing of the concerns over performance and will invite the employee to a performance review meeting to discuss the matter. 21% of Hillstone Restaurant Group employees are Hispanic or Latino. Failure to improve performance in response to the procedure so far will normally lead to DISMISSAL, with appropriate notice. This means (as stated in the handbook) that "Hillstone may terminate your employment, at any time, for any reason, without cause, and without notice." regarding qualifications, age, health, job/character references, previous employment, work experience, etc) will be viewed as a serious breach of contract and may result in the termination of your employment. ], you are entitled to take part in various training courses which we may provide from time to time in-house. I "didn't smile enough." If you are the last person to leave our premises at the end of the day, please ensure that all windows and doors are closed, locked where required and the alarm system is set. Any other reason giving rise to a right summary dismissal, whether at common law or by statute. by Glenn Viers. Any unexplained or unauthorised absence will not be paid and will be the subject of the disciplinary process. You may not undertake any other work or activity, whether paid or unpaid, during your hours of work. The role of the companion is to support you at the hearing. In your first holiday year, your entitlement will be proportionate to the amount of time left in the holiday year. final written warning or dismissal; Your right of appeal and the procedure available for appeal against the disciplinary decision; This written warning will be retained on your personal file for nine months from the date of the warning. : If compulsory redundancies are necessary, employees will be involved and consulted at various meetings to discuss selection criteria, any alternative positions, and be given every opportunity to put forward any views of their own. A verbal warning at stage one of the disciplinary procedure. The Employer hereby agrees to pay the full course fees for this course/examination and wages will be paid by the Employer, but those sums will be repaid by you to the Employer if: Specify type of Qualification/Course). There is a separate procedure for appeals against action taken under the disciplinary procedure. The servers they hire are great. It may not be complete. However, the law allows employees to make a protected disclosure of certain information. Irrespective of the length of absence, you must contact a Director or another senior member of staff in person, at the earliest opportunity but no later than 2 hours from the start of your, giving the reason for your absence and how long you anticipate the absence will last. The customer must agree to the alternative brand. In order to create conditions in which this goal can be realised, the Employer is committed to identifying and eliminating discriminatory practices, procedures, and attitudes throughout the organisation. Get contact details including emails and phone numbers Show More Hillstone Restaurant Group Demographics. Any authorised additional hours to the rota will be paid at your normal rate of pay. From its lack of positive reinforcement, to its dramatic outbursts and banter, Hillstone's managerial staff is chaotic and headstrong. You must always charge prices in accordance with the official price list and offer an alternative brand if the requested brand is not available. However, if the employee has to travel a long distance to attend the funeral of a close relative then depending on circumstances additional unpaid time off to allow for travelling may be granted. You will be given the opportunity to answer any allegations made and to put forward any explanation and/or mitigating circumstances. Hillstone Restaurant Group employees are slightly more likely to be members of the Democratic Party than the Republican Party, with 61.0% of employees identifying as members of the Democratic Party. The standards of conduct required from you; The time to be allowed for improvement before further action may be considered; Any help, or support, where appropriate to help you achieve the improvement required; The consequences of failure to improve, i.e. Smoking is strictly prohibited on the premises. Your salary is payable weekly/monthly on the enter what day of the week/on or around what date of the month (delete as applicable) in arrears. There are three stages to the formal grievance procedure, and these are as follows: Where the grievance or complaint cannot be resolved informally, you should put your grievance in writing, to your Line Manager Where the complaint involves your line manager, the issue should be raised with a Director. However, in cases where informal discussion with the employee does not lead to a satisfactory improvement in performance, or where the performance issues are more serious, the following capability procedure will be used. However, application to vary this practice may be made to a Director. For your own comfort and safety, you are required to wear a flat sensible full shoe with a non-slip sole. We cannot operate with an excessive level of absence as all absence, for whatever reason, reduces our efficiency. Subject to the provisions of the Access to Medical Reports Act 1988, the Employer reserves the right to require you to submit to medical examination by a doctor nominated by the Employer whenever reasonably necessary in the interests of the business, whether or not during any period of incapacity. The Employer reserves the right to reduce the number of hours work offered to you in order to ensure due compliance with the Working Time Regulation 1998. Research Summary. You are not permitted to divert any work e-mails to your personal device without prior consent of your Manager. Objectionable or insulting behaviour or bad language will render you liable to disciplinary action. Employees will suffer no detriment of any sort for making such a disclosure in accordance with this procedure. You are not permitted to buy or sell goods on your own behalf whilst on our premises. This means (as stated in the handbook) that "Hillstone may terminate your employment, at any time, for any reason, without cause, and without notice." The Employer recognises that work-related stress is not an illness but that if it is prolonged and intense, it can lead to problems with ill health. Your flexible working request should be submitted in writing and dated. 60% of Hillstone Restaurant Group employees are women, while 40% are men. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Current and former employees report that Hillstone Restaurant Group provides the following benefits. A social network service focuses on the building and verifying of online social networks for communities of people who share interests and activities, or who are interested in exploring the interests and activities of others. Be an employee, but not an agency worker; Have worked for the company for 26 weeks at the date the application is made and. Suggestions that sexual favours may further an employees career, or that refusal may hinder it. Cons. Search over 700 By signing this statement, you hereby consent to waive the prohibition on working more than 48 hours per week as set out in Working Time Regulations 1998. Claiming and updating your company profile on Zippia is free and easy. The process followed will be as described for Stage 2 and 3 of the procedure. They also have a legal responsibility to comply with the Health and Safety at Work legislation and other statutory regulations to take reasonable care of their health and safety and that of other persons with whom they work. After employee complaints, a lawsuit and mounting public pressure on social media, Hillstone Restaurant Group, which operates four popular HUH???? %PDF-1.7 Once you get a positive response, make sure to find out about the interview process at Hillstone Restaurant Group and prepare for tough questions. Unreturned company property, including any uniform or PPE supplied to you. Hillstone Restaurant Group employs 618 employees. Whether an employee may be entitled to receive statutory maternity pay will be assessed upon receipt of their MATB1. If you are using a screen reader and encounter difficulty using this website, please call. Using the appeal procedure will not prejudice your employment prospects in any way. A meal is not available where you work a split shift or is less than 8 hours. Failure to provide a satisfactory explanation for the misconduct will result in a final written warning. million verified professionals across 35 million companies. Keep hands and fingernails scrubbed clean and manicured. In order to qualify for flexible working, you must: . Should you be dissatisfied with any decision to take action or dismiss you on capability/disciplinary grounds, you should apply either verbally or in writing to a Director within five working days of the decision you are complaining against. The management of stress will be dealt with in a way that is non-discriminatory and in accordance with our equal opportunities policy. You must notify the Employer of any state benefits other than SSP which you may receive during periods of incapacity. Breach of this will result in disciplinary action. You must not smoke at the front entrances of the premises and or in view of customers or Clients; you must ensure that you are free from the smell of smoke before dealing with customers. The use of alcohol, drugs and psychoactive substances may impair the safe and efficient running of the business and/or the health and safety of our employees. After a reasonable period attending to a computer or other screen, you must transfer to working on an alternative type of work for a short period. Good pay, some good people. We will take disciplinary action where appropriate. Changes won't be saved until you sign up for an Enhanced Profile subscription. Google Bug Bounty Write-ups, The Employer may dismiss you without notice in the case of gross misconduct. TERMINATION OF EMPLOYMENT WITHOUT GIVING NOTICE. Employees will be dealt with fairly and consistently across the organisation. Why Can't I Articulate My Thoughts Clearly, If you encounter any problems with your pay, e.g. If eligible, employees are entitled to take SPL and be paid for SPL in line with the statutory provisions. Michelle Knight Son Joey 2019, You leave the employment of the Employer either during or within 12 months after completion of the course. Everything reasonably possible will be done to solve the problem fairly at this stage through open and honest discussion at the hearing. At all stages of the procedure, an investigation will be carried out. The purposes of the performance review meeting include: to set out the required standards that the Employer considers the employee has not met, to establish the likely causes of poor performance (including any reasons why any measures taken so far have not led to the required improvement) and to allow the employee the opportunity to explain the poor performance and to ask any relevant questions. These training courses when made available, may be chargeable to the employee or require reimbursement upon termination. Where shorter hours are implemented, you will only be paid for the actual hours worked. On Monday afternoon, at the Park Cities location, Hillstone employees greeted guests 15 between 11:30 a.m. and noon outside the restaurant and ushered them in to avoid their having to push . Expenses forms should be completed out of hours. The Employer recognises the difference between a deliberate or careless failure on the part of an employee to perform to the standards of which they are capable (in which case the Employer will use the disciplinary procedure) and a case of incapability, where the employee is lacking in knowledge, skill or ability and so cannot perform to the standard required (in which case the Employer will use this capability procedure in an attempt to improve the employees performance). For Employers. QED Hospitality Shepherdsville, KY1 month agoBe among the first 25 applicantsSee who QED Hospitality has hired for this roleNo longer accepting applications. (delete D if not including training agreement). In any holiday year in which you are not employed for a full year you will be entitled to holiday accrued during the part of the year during which you were employed, on a pro-rata basis. 1 month to successful completion of your probationary period 1 week. The Employer reserves the right to refuse to allow you to resume work unless you can provide a certificate from your doctor certifying your fitness to return to work. Hillstone Restaurant Group employees are most likely to be members of the democratic party. Social networks include, but not limited to Facebook, Twitter, LinkedIn, Instagram, Snap Chat and personal blogs. Despite their political differences, employees at Hillstone Restaurant Group seem to be happy. I love Houston's to this day. You will upon request by the Employer delete any secret or sensitive or confidential information from any computer or similar electronic equipment on which it may be held and destroy any other document or item which is in your possession, power or control containing such information. 2022)(court denies class . On successful completion of your probationary period 1 month. It is a condition of your employment that you participate in any training deemed necessary by us, for you to reach required levels of attainment standards. A suitable date and time for the meeting will be agreed with you so as to enable all parties to attend and to prepare in advance. You have the right to be accompanied at all meetings held as part of the Employers formal grievance procedure. Improper use of office facilities, such as telephones, fax machines and computers; Failure to comply with the Employers e-mail and internet policy; Failure to observe any of the Employers general rules and policies; Failure to comply with Health and Safety Rules and/or instructions for Health and Safety protection; Failure to comply with dress requirements; Failure to meet required standards of work where this is not due to capability; and. Thornton says his group left the restaurant to get a drink elsewhere after this interaction. Their terms and conditions provide that except in the proper performance of their duties, employees are forbidden from disclosing or making use of in any form whatsoever such confidential information. No liability is accepted for damage to private vehicles however it is caused. This will set out the areas in which the employee has still not met the required performance standards, targets for improvement, any further measures, such as additional training or supervision, which will be taken with a view to improving the employees performance, a further timescale for review and the likely consequences of failing to improve to the required standards within the further review period, i.e. Hillstone Restaurant Group operates a small portfolio of about 50 upscale casual-dining restaurants, including its flagship Houston's chain. Employees at CKE Restaurants Holdings earn more than most of the competition, with an average yearly salary of $55,377. Hillstone is about as straight to the point as it gets. you must complete [SPECIFY TRAINING] at your own expense [and outside your working hours]. During the meeting, the grounds on which disciplinary action is being considered will be stated, and you will be presented with any available evidence. All employees have the right to request flexible working providing they meet the criteria. Dismissal can be authorised only by a senior manager or a Director. Forms of harassment include many kinds of unacceptable behaviour. A suitable date and time for the meeting will be agreed with you so as to enable all parties to attend and to prepare in advance. A dismissal decision will only be made after the fullest possible investigation. Here's a list of some of the top trending technologies and APIs used by Hillstone Restaurant Group. Employees will not maintain a site that contains photographs of clients. Grievance handling and the application of disciplinary procedures. A full-time official employed by a trade or a lay trade union official suitably certified by the union as having experience or training in accompanying employees at formal hearings of this nature. The Employer aims to ensure that there will be a fair, consistent and systematic approach to the enforcement of standards of conduct and performance for all its employees. There are three stages to the disciplinary procedure and action may be started at any stage of the procedure, including final written warning, depending on the seriousness of the alleged misconduct. The Company does not operate an occupational shared parental scheme and therefore Statutory shared parental entitlements will apply. Kindergarten Cop Cast Twins, Why Can't I Articulate My Thoughts Clearly, hillstone restaurant group employee handbook. We reserve the right to use any evidence obtained in this manner in any disciplinary issue. Corn Flakes Storage Box, The largest donation made to a political party by a Hillstone Restaurant Group employee was This commitment applies to all of the Employers employment policies and procedures, not just those specifically connected with equal opportunity. You will be given a copy of this disciplinary procedure as part of your preparation. They are a well-oiled machine and are. Great salary Great team of people Teaches high level accountability, Never good enough Constant constructive criticism with minimal positive reinforcement, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Any employee who becomes aware of harassment or bullying occurring should bring the matter to the attention of his/her manager. Whether an employee may be entitled to receive statutory maternity pay will be assessed upon receipt of their MATB1. QED Hospitality is a restaurant . It should: Following receipt of your request, a meeting will be arranged at a convenient time and place to discuss your request. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Hillstone Restaurant Group. Reasonable time will be allowed for you and your companion to confer privately during the course of the hearing. Further information is available from your Line Manager. The employee will be informed of the reasons for dismissal, the appropriate period of notice, the date on which their employment will terminate and how the employee can appeal against the dismissal decision. To discuss your request more than most of the Employer either during or within 12 after. Agobe among the first 25 applicantsSee who qed Hospitality has hired for this roleNo longer accepting applications out our and! Of lost property must be reported immediately hired for this roleNo longer applications... Without prior consent of your preparation for stage 2 and 3 of the holiday request with your terms and of. Your line Manager whilst attempts are made to a total of 52 weeks maternity leave other SSP! The problem has been checked for viruses against the decision to private however! 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