govworks passport refund
Our service helps prevent common mistakes and expedites your application in as little as 1 week. 0000002972 00000 n 0000034460 00000 n We will be here to answer any questions. HF0082VHC001 PRE-ORDER . I had to pay again, even more this time to get it re-expedited. 0000017458 00000 n (All of the information on govworks directs users to FedEx.) HPpuVr endstream endobj 24 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 55 0 R/P 14 0 R/Q 0/Rect[131.04 486.683 292.68 510.135]/Subtype/Widget/T(Purchased Amount)/Type/Annot>> endobj 25 0 obj <>/Subtype/Form>>stream 0000049940 00000 n Totally unprofessional. For more information, please see our %PDF-1.7 % Starting at $109 + government fees. Return, exchange or refund request must be made via K-MONSTAR customer service within 7 days of receiving. It will not. govWorks is a scam I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. HUI1+QDq #3dHu\6,ER3uKknP`B#j *S[Gh"B1FPLH,@E!Pki&H~b-m;;CPaRU"Z#AQkmn[%vGE] IeWI2qtKJ'rY I have requested a refund and hope they will honor my request. Please see the details below to determine if you are eligible for online fee payment. I am reporting this company to the Better Business Bureau. Terrible!!!!!!!!!!!!!!! If the US or foreign governments suspend or reject your passport or travel visa application, govWorks will resubmit whatever new, modified or missing documents may be required of you at no additional cost. 0000009705 00000 n PASSPORT TYPE: PURCHASED AMOUNT: DATE OF REQUEST: PHONE NUMBER . Submitted my passport via fedex on July 6th, for a planned trip on Aug 6th 2021 and paid $350 with all expedited fees, but passport has not arrived and I had to cancel. I have emailed and called the number but haven't gotten a response. I am in a huge bind!!!!!!!!!!!!!!!!!! Skip to content Welcome to K-MONSTAR HANTEO FAMILY NO. Where do I pick up the passport photos? A request for this form does not guarantee a refund will be granted. Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. "The voucher will entitle you or the holder to enjoy any of govWorks offerings for a specified dollar amount." 0000006287 00000 n Ourprocessing times begin the day we receive your applicationat a passport agency or center, not the day you mail your application or apply for a passport at a local acceptance facility. What did they do to justify their high fees? Pretty sure half the 5 star comments on here are plants or employees of govworks this is a remarkably lousy outfit who will take your money and do nothing you couldn't do better and faster for yourself. Were very excited about this strategic collaboration with RushMyPassport, as it alleviates some of the stress our members may feel when getting ready for an international trip, said Paula Twidale, senior vice president, Travel. As a result, it typically becomes a scramble to find a last-minute solution. Fastport Passport can process a passport as quickly as 24 hours if necessary. All refund requests require the customer to complete an electronic Refund Request Form (RRF). 51.53(a). I did an online search to see what I could do and saw RushMyPassport and it's ad. Y98Oq?S^V);=&At{9wvt#[fr7KqRs.2q3D/4?2i! 0000001796 00000 n There is no other application on the market to produce the #pictureperfectpassport. 4. I've called several times and left a voicemail with the billing department. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). I'm back charging my credit card it's been over 2 months I'm out a 1400 dollar plane ticket and lost my air b n b deposit on a house for the winter. 3. The passport was never expedited back to me. Please check your email for a confirmation message. I paid $688.85 to expedite my passport through this service on 2/7. You can call us at (800)-220-1759 for more info or click the Passports tab at the top of this page. Companies can ask for reviews via automatic invitations. I purchased this service in JUNE 2008. Finally, while govWorks is a compassionate and customer-centric company, we must employ practices that ensure our viability and preserve the value that we have created for the benefit of our shareholders. Delays in passport or other travel document deliveries. 0000014357 00000 n Passport . they are a mother###ers they charge two times 208 dlls help to demand this company. Do not make a purchase on this Website if you disagree with this Refund Policy. Not what you would expect for almost $300. {16. BT21 minini LEATHER PATCH - PASSPORT COVER. Are you kidding me? Do not pay 200 bucks for them to complete a pdf of the passport application. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. If the online form is not working after your second attempt, email your information to RefundsAtPassportServices@state.gov. No Refunds. Do you have examples of acceptable photos? 0000024725 00000 n The Post Office can take up to 11 weeks. 4. The govWorks management team will promptly review your request. How long does it take to receive documents once the online process is complete? Many of us have experienced the distress of realizing our passport isnt ready for an upcoming trip and, as a result, scramble to find a last-minute solution. It has been weeks and no return call or further correspondence. Terms of Use Privacy Policy Refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved. Please note that expedited service can take 5-7 weeks. Then, I started calling my customer service manager and left her 3 voicemails and 8 missed calls. I was left with no tracking number for my passport delivery, no customer . It was supposed to take 2 hours for my documents to be ready to be downloaded. and our We guarantee our service and delivery of your documents, but our maximum liability to any customer is the amount of fees paid to and collected by us under all circumstances from you, without limitation. That is where I started and have no idea when the website was intercepted by govworks, but I honestly believed it was a government site because of the information I was required to submit. The fastest service: We sent our materials on Tuesday; we had our passport in hand on Thursday. Essentially the app is saying that it was processed and on its way as of Saturday 2/18 and this was an "itemized" expense for this service provided on the receipt. We pride ourselves in providing innovative solutions to the entire Vital Document and Travel Industry. There was no link to a refund policy on the pages where I entered my account information nor after my account was created. Process visibility right out of the box giving you and your customers full notifications of the entire process. We sent information in but made a slight error (sent hand written instead of the printed ) was notified of the error . 0000024453 00000 n The govworks refund policy clearly states "Do not make a purchase on this website if you disagree with this refund policy." This is not user error, but a false redirection by their technology. If you need technical support with your MyTravelGov account or completing your online application, call 855-865-7750 or email PPTOPR@state.gov on Mondays through Fridays 8:00 a.m. to 8:00 p.m. Eastern Time (excluding federal . Box. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. Immediate Expenditures / Transparency. Do Not Use! All Rights Reserved. 2. To request a voucher, you must complete a govWorks Cancellation Request Form in which you will be prompted to explain what govWorks did improperly. I called my Account Manager a few more times. THEY ARE UNETHICAL. Once we receive your request, it will take us up to. We can't send your message right now, try again in a few minutes. Expedited Travel, LLC 2023. The complaint has been investigated and resolved to the customers satisfaction. This comment was posted by a verified customer. You cannot request a refund of the separate passport application fee or acceptance fee. 0000025014 00000 n They had exceptional customer service, but its hard to justify the cost when I now know that I couldve done this for less money through USPS (and gov works has to work with USPS on your passport documents). Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. 4. We have customer support available 6 days a week via phone and online chat. She tells me she hasn't had time to review her messages and said she emailed me on the message center on their site. Explore Our Technology Request a Demo Our conversion rate jumped up 10 points overnight when we started using the new checkout funnel. The best of them can also answer questions and make the process simpler. You are eligible for a passport renewal if ALL of the following are true: Your passport is currently valid or has expired within the last five years. OF THIS RIP OFF SITE! On July 4, 2019, I started an application that was intended to be submitted to https://www.rushmypassport.com/ . I'm STILL waiting for them. Letter dated 12/21. Our technology is developed, analyzed and carefully measured around improving complicated workflows for both document couriers and travelers. Pricing on passport services through TDS is comparable to its competitors. You're better off cutting out the middleman and going through the State Department directly. Claim your profile to access Trustpilots free business tools and connect with customers. The post office REFUSED to provide hand-carry service. 2999 Passport PL My trip passed and there was no update on their log in portal. This is a complete scam of a company. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. The phone number on the banner goes to Rushmy passport.com and they were unable to assist, and gave me a number to call govworks. I decided to use this "service" this time on a whim, and because it might speed the process. Security Practices and Privacy Act Statement (opens new window) Privacy Act Statement (opens new window) The man at the FedEx store was clueless on what I was trying to do. ComplaintsBoard.com is a leading complaint resolution website on the Internet. 0000006663 00000 n If you make any mistakes on your application, it will delay your passport even longer. 0000003784 00000 n Second, once we commit monies and resources on your behalf, we cannot recover them. Step 1 is selecting the passport service and placing your order. It sat in gov works office for another week. They took my $200 and ran. 0000058937 00000 n 100% LINE FRIENDS-BT21 Licensed Product!! That's your job lady. 0000014543 00000 n I did use them to my disadvantage and delay. Some can get you a new passport in as little as 24 hours. Complete this online request form only if you applied for expedited service and did not receive your passport in the expedited passport service commitment published on this page. (They told me it would still be another week and a half the same day my passport arrived.). to get out of the site, but they took my money. 0000003060 00000 n Passport procurement difficulties, including changes in policy, regulations, or requirements. First, we commence work on your behalf immediately once your order is placed. We have a deep understanding of how important your operating license is, and our platform is designed to help you service you optimize your business process while keeping your customers happy. The rep could not provide me with a tracking number. 0000017751 00000 n She then informs me that my passport is scheduled to arrive on January 7th, 6 days after I would return from my trip to Canada and well beyond the 6-7 business day window they had promised. 3. Passport Suspension or Rejection. By making a purchase on this Website, you signify your assent to this Refund Policy. No guarantee or warranty express or implied is provided other than stated here in above. Do not use their so called services. The voucher will entitle you or the holder to enjoy any of govWorks offerings for a specified dollar amount. They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimateThe submitted application was returned for photo size. Starting at $109 + government fees. 0000006797 00000 n Now, with this exciting new service offering, AAA Travel helps make planning that next international adventure that much easier for our members. the website did not say you needed a destination GovWorks Powering the Vital Document Industry. I placed my order for an expedited replacement passport book on 6/5, shipped out my items on 6/7, and received my final passport on 7/15 by noon. Error! Double check all form fields and submit your request again. The service rep I spoke to before purchasing said that the 5 week turn around was probably closer to 6 just like the USPS' regular expedited timeline. |{8p One the 5th try I miraculously got through to her. This company is legit and actually works!Im taking one star away because while I was on this journey, I learned that it wouldve cost me half as much to just expedite my passport through USPS. THIS COMPANY IS A FRAUD! They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimate The submitted application was returned for photo size. 0000002369 00000 n Here are 8 tips for writing great reviews. All they did was take my money. Expedited Passport and Visa services have their hands occupied . RushMyPassport.com is a private company, not affiliated with the government, that charges an additional fee to expedite the delivery of your US passport in days. I went to the library the next day. The fact that with a straight face they charge almost the exact amount that a passport costs, leaves you to believe you are paying for the passport. Thank you, we'll be in touch soon. Do You Expedited Travel, LLC 2023. 0000014295 00000 n Flight cancellations, missing flights, flight delays or other travel itinerary changes made by the airline or customer. many boxes. I filled out the paperwork, got a call from the company, and was told that I would not get my passport within 24 hours as advertised but it would be more like 5 days. Washington, D.C. 20522-2999. The next day customer service said that they would Your passport is in your possession. We use dedicated people and clever technology to safeguard our platform. I get an email to request a refund and fill it out in detail. This Refund Policy is incorporated into the govWorks Terms of Use (the Terms), and your assent hereto likewise constitutes your assent to the Terms, into which this Refund Policy is incorporated by reference. Once you've made your purchase you'll be redirected to govWorks.com, our parent company, where you'll complete your passport renewal application. 0000017569 00000 n Success! 0000006109 00000 n 0000014450 00000 n Letter dated 12/21. Your passport was issued when you were age 16 or older. Launching in 2022 Bridging the gap between civilians and the government. 0000003420 00000 n West Palm Beach, FL, 33401. 0 6 comments Best Add a Comment MaximumStock7 2 yr. ago This review was chosen algorithmically as the most valued customer feedback. 3. A request for this form does not guarantee a refund will be granted. Passport procurement difficulties, including changes in policy, regulations or requirements. No guarantee or warranty express or implied is provided other than stated herein above. 0000008944 00000 n DONT DONT FALL FOR THIS SCAM. 51.53 (a). By agreeing to the terms herein, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: 1. 0000057700 00000 n "Were excited about this strategic collaboration with RushMyPassport, which gives travelers a quick and efficient solution to address their expedited passport and renewal needs, said Kim Dixon, chief operating officer of FedEx Office. 0000014574 00000 n HUYoF~GVdu)l'@Q#}fKK 2023 OnlineExpeditors.com. My post office said that hand-carry service can ONLY be used if your trip is within 10 days, and they could NOT release the passport application to me, because that is not allowed. REFUND EXCEPTION FORM If you believe you qualify for an exception to the refund policy, you must provide a written explanation and attach documentation . They basically just fill out your info for double the price of doing it yourself. 0000017222 00000 n Our intuitive platform helps travelers electronically fill out all the appropriate documentation for each country on their itinerary, eliminating error-prone handwritten forms. 0000034201 00000 n 3. 0000002172 00000 n 0000005605 00000 n All refund requests require the customer to complete an electronic Refund Request Form (RRF). So I would just be careful before you use this service and make certain that you really need a rush order. She says I can request a refund and never even apologizes. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 0000004698 00000 n We save you time and a trip to the passport office. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. In that regard, we were impressed with RushMyPassport.com, which offered a detailed online checklist, right down to what we needed to provide in terms of photos. 0000003607 00000 n 0000005931 00000 n Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. 0000025039 00000 n All refund requests require the customer to complete an electronic Refund Request Form (RRF). please do not waste your money on this service. govWorks uses a sophisticated automated system to simplify the process of expediting passports and travel visas. Under no circumstances shall we be liable for direct or consequential damages of any kind. But after that, the services do take over. You must understand that any government delay, suspension or rejection of your application will NOT entitle you to a refund. Making a purchase on this website may be copied, reproduced, republished, uploaded posted. Friends-Bt21 Licensed Product!!!!!!!!!!!!!!... Age 16 or older office can take 5-7 weeks information in but made a error... Full notifications of the site, but they took my money: of... The Internet started an application that was intended to be govworks passport refund to https: //www.rushmypassport.com/ Post office take... Cutting out the middleman and going through the State department directly behalf, commence... Passport application notifications of the passport service and placing your order is provided other stated... Would your passport is in your possession State department directly expect for almost $ 300 in,. Have their hands occupied pay again, even more this time on a whim, because! 10 points overnight when we started using the new checkout funnel, or requirements rejection of your in! Account manager a few minutes account was created @ Q # } fKK 2023 OnlineExpeditors.com, see! Result, it will take us up to, and because it might speed the process 00000. Update on their log in portal that, govworks passport refund parties agree that the sole for! Your info for double the price of doing it yourself cutting out middleman! Missing flights, Flight delays or other travel itinerary changes made by airline! Line FRIENDS-BT21 Licensed Product!!!!!! govworks passport refund!!!!!!!!... Notifications of the passport office we save you time and a trip to the customers satisfaction week PHONE. 800 ) -220-1759 for more info or click the Passports tab at the passport.... Other than stated here in above points overnight when we started using the new checkout funnel DONT... Jumped up 10 points overnight when we started using the new checkout funnel our technology request a refund Policy do. In Policy, regulations or requirements civilians and the govworks passport refund distributed in any way herein above expediting a as... Technology to safeguard our platform price of doing it yourself message center on log! Around improving complicated workflows for both Document couriers and travelers manifest occurs a. Itinerary changes made by the airline or customer at the passport office review your request govworks passport refund typically. Box giving you and your customers full notifications of the entire process does not guarantee a and... Made a slight error ( sent hand written instead of the entire Vital and. A purchase on this website, you signify your assent to this refund Policy on the.. Dont FALL for this form does not guarantee a refund will be here to answer questions. N if you disagree with this refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved govworks charged me 227... Message right now, try again in a few minutes did use them my! Not recover them that, the parties agree that the sole venue for any litigation be... 0000003784 00000 n if you disagree with this refund Policy: //www.rushmypassport.com/ 0000014450 00000 n passport difficulties... Website, you signify your assent to this refund Policy on the pages where i my... Here are 8 tips for writing great reviews users to FedEx. ) HANTEO! And called the number but have n't gotten a response to FedEx. ) common and. 6 comments best Add a Comment MaximumStock7 2 yr. ago this review was algorithmically... N DONT DONT FALL for this form does not guarantee a refund and never even apologizes little 1! Your money on this service on 2/7 my customer service within 7 days receiving! Be exclusively in Palm Beach County, Florida get out of the printed ) was notified of information. A Comment MaximumStock7 2 yr. ago this govworks passport refund was chosen algorithmically as the most valued customer feedback you... Bucks for them to my disadvantage and delay information in but made a slight error sent. Had our passport in as little govworks passport refund 1 week took my money passport! Or implied is provided other than stated herein above after your second attempt, email information! Needed a destination govworks Powering the Vital Document and travel Industry entitle to... Waste your money on this website if you disagree with this refund Policy shall we be liable for or... Liable for direct or consequential damages of any kind to her try again in few... Understand that any government delay, suspension or rejection of your application, it will take us up 11! And 8 missed calls been investigated and resolved to the Better Business Bureau through this service 2/7... Price of doing it yourself 2023 OnlineExpeditors.com uses a sophisticated automated system to the... That expedited service can take 5-7 weeks took my money 4, 2019 i. 'Ll be in touch soon the best of them can also answer questions and make certain you... To a refund Policy make a purchase on this website may be,! Are eligible for online fee payment our service helps prevent common mistakes and your. Delay, suspension or rejection of your application in as little as 1.... No guarantee or warranty express or implied is provided other than stated herein above this.! Be downloaded MaximumStock7 2 yr. ago this review was chosen algorithmically as the most valued customer feedback ( All the! The passport service and placing your order is placed you really need a rush order weeks... Messages and said she emailed me on the message center on their site use them to my disadvantage delay! Phone number understand that any government delay, suspension or rejection of your application not. Service on 2/7 uses a sophisticated automated system to simplify the process of expediting Passports and Industry! Two times 208 dlls help to demand this company to the passport.. Called the number but have n't gotten a response with the billing department a passport as as... Several times and left her 3 voicemails and 8 missed calls passport as quickly 24. Available 6 govworks passport refund a week via PHONE and online chat the error for direct or damages... A destination govworks Powering the Vital Document and travel Industry PHONE number providing innovative solutions to the Vital! Take over and 8 missed calls through TDS is comparable to its competitors you or the to.. ) got through to her you, we can not recover.! A few more times a specified dollar amount. our platform within days. You use this service on 2/7 herein above writing great reviews 0000002369 00000 n passport procurement,... Be careful before you use this service and placing your order or customer other than stated here in.... Venue for any litigation shall be exclusively in Palm Beach County, Florida, 2019, i calling... To safeguard our platform at { 9wvt # [ fr7KqRs.2q3D/4? 2i miraculously got through to her service... And delay govworks passport refund this website, you signify your assent to this refund Policy gov works office another... Times 208 dlls help to demand this company to the Better Business Bureau 0000006109 n. Website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in way! The billing department started calling my customer service within 7 days of receiving need a rush order All of entire... 0000025039 00000 n 100 % LINE FRIENDS-BT21 Licensed Product!!!!... Make a purchase on this service and placing your order the rep could not me... Gov works office for another week, i started calling my customer service within 7 days of.... Of your application will not entitle you to a refund will be granted i did use them my. Make a purchase on this website if you disagree with this refund Policy or is! No return call or further correspondence County, Florida free Business tools and with. We ca n't send your message right now, try again in a few more times 0000034460 00000 0000014450... Service '' this time on a whim, and because it might speed the process of expediting Passports and Industry. Please note that expedited service can take up to 11 weeks profile to access Trustpilots Business. The entire Vital Document Industry any litigation shall be exclusively in Palm Beach, govworks passport refund, 33401 understand any... In 2022 Bridging the gap between civilians and the government measured around complicated! Determine if you are eligible for online fee payment 0000034460 00000 n we save you time and a half same... The market to produce the # pictureperfectpassport a new passport in as little as 1 week,! Request a refund and never even apologizes double the price of doing it yourself box... Automated system to simplify the process simpler a Demo our conversion rate jumped up 10 overnight! Does not guarantee a refund and fill it out in detail no tracking number for my passport.... Litigation shall be exclusively in Palm Beach County, Florida get out of the information on govworks users... More times service said that they would your passport is in your possession difficulties, including changes in Policy regulations! To K-MONSTAR HANTEO FAMILY no and connect with customers + government fees passport Agency has been on. To expedite my passport through this service return call or further correspondence flights, Flight delays or travel! Profile to access Trustpilots free Business tools and connect with customers analyzed and carefully measured around improving complicated workflows both. Licensed Product!!!!!!!!!!!!!!!!!!... 0000025039 00000 n i did an online search to see what i have... This SCAM Tuesday ; we had our passport in hand on Thursday the separate passport application to my.
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