problems with bring a trailer auctions
I was not even aware that comments are reviewed by BAT before it gets posted. 25174. I attempted to list my car for auction with BAT. In order to make auction moves and increase bidders confident to bid, he wrote in the auction and promised to do *** for winner after the auction end(screenshot of the proof attached). No return of file which was not returned for not acceptance, Car Purchased Materially misrepresented, possible Odometer fraud. Buyers and sellers handle purchasing transactions directly. Additionally, Robert **s statement that it would get more than the reserve is misleading and potentially fraudulent. Again, we do not tolerate anyone knowingly attempting to shill bid or create multiple accounts for the purposes of trying to manipulate an auction. Again, by the comments in this section, THEY NEVER DO ANYTHING WRONG. Vehicle needed significant front end replacement parts including new upper and lower ball joints, inner and outer tie rods ends, adjusting sleeves, ****** arms and associated bushings.Whiles some of this is fairly normal when buying a used vehicle, the associated suspension issues were not expected on a truck with this low mileage. This means the auction is only over a full two minutes after the last bid is placed. I would not list a car with them. A week prior to the auction the customer was offered 115k by an investor who intended to resell the vehicle, following the auction the same investor lowered their offer to 105K due to the negative comments made regarding the vehicle. Most car enthusiasts are familiar with the auction site Bring A Trailer, but not many are intimate with the site's selling process. So the winner of this auction only ended up paying ~0.9% buyer's fee. Lastly, we agree that the communication and timing of our shipping process was not smooth in this case. Randy Nonnenberg and Gentry Underwood co-founded Bring a Trailer, but its not clear who owns the site. BBB Business Profiles generally cover a three-year reporting period. BBB is here to help. It is so plain to see it is ridiculous. I set about improving the undercarriage by steam cleaning the motor, transmission, pans, frame, wheels, and suspension components. Had these things been mentioned I feel that the winning bid may have been at least $1,500-$2,000 less or not hit the reserve price at all. Again this is not addressing the issue. I said that was unacceptable. The automotive auction platform Bring a Trailer, a popular destination for classic and collector car enthusiasts, recently announced a new sales record for . I had to leave work early, since the driver would arrive between 5pm and 6pm. Enjoy reading our tips and recommendations. Where eBay Fell Apart. If they don't follow through as agreed there are consequences. He admitted to it after several members pointed it out. Eligible for Bring a Trailer Shipping. This site screams money laundering scheme or something else nefarious is going on. Sellers submit their classic and collector cars through the company's website. MARKETS AUCTIONS DEALERS GARAGE BLOG SELL YOUR CAR . for 5 minutes "I hate to be brutally honest, but that's all I know", the car has been painted and poorly at that. When the auction closes, the hold is released for losing bids. Bring a Trailer is an automobile auction site that involves sellers submitting their cars online through the Bring a Trailer website.The company was founded in 2007 by Randy Nonnenberg and Gentry Underwood who had a passion for cars and wanted a place for other enthusiasts to be able to find the coolest classifieds. We do enforce our commenting rules and also allow users to "flag" unfair or inflammatory comments, which did happen on this auction. I did not see any details in their process or FAQ section that said they would be the ones to decide on the reservebut that's in essence what they do. ConsumerAffairs is not a government agency. However, the buyer's fee for Cars and Bids is 4.5 percent, with a $225 minimum and $4,500 maximum. ALL my observations were very correct and did not offend at all. Pure scammers driving up the prices. Sellers can list their vehicles for free on Cars and Bids. Read full review of Bring A Trailer Media and 6 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. She told me the driver did not speak English. So they need to make this right. However, comments that violate our commenting rules or are otherwise inflammatory, personal attacks, etc. Everything in the description indicated that the bike was in excellent shape, and certainly running. Everything is done auction-style on BaT, so if you want to win, you must be the highest bidder - though in the final 2 minutes of bidding, the clock resets to 2 minutes whenever a new bid is received, preventing bid sniping and ensuring the seller gets top dollar. No 20 yr old bike is gonna not have similar issues and if it's a Beezer or a Trumpet then ur lucky to escape with these insignificant issues when it could've involved the dread English Electrical Grilling or Lucas Genie of Darkness. BBB Business Profiles are subject to change at any time. Buyers pay a 5% fee to Bring a Trailer on top of the sales price, with a minimum of $250 and a maximum of $5,000. We also give the community the ability to flag comments that are not in the spirit of the site. Downdetector only reports an incident when the number of problem . Is i. I took photos to proove. If the auction reserve is met when the listing ends (or there is no reserve), Bring a Trailer provides you and the winning bidder with each others contact information. The payment transaction takes place directly between you and the seller, but you must pay an additional 5% fee to Bring a Trailer. The portrayal of BaT's position with regard to "being a good fit" of my vehicle's listing on BaT is spurious. All I can say is that this company-BaT, is all about making it difficult to see a vehicle and communicate with the seller. Neither one posted any comments or has any history past July 2022, and no bids past August 6th 2022 and the truck sold on 8-2. It seemed most of the bidders had virtually no comments and hundreds of bids, but never really won many auctions and most of these bids were to keep bidding moving during a dry spell and to artificially increase the bidding knowing they wouldnt win the auction. (opinions to this review) Misleading Information. A link has directed you to this review. Absolutely zero starts customer service! After lean this, I want to fix all of the issues especially the transmission leak, cel light on and the brake issues. Jan 2022 - Nov 202211 months. Also, the fees are reportedly lower than on other car auction sites. Bring a Trailer is a curated online auction platform for collector and enthusiast automobiles. Bring a Trailer advertises that they have umbrella insurance to assure that there is adequate coverage should anything happen. I am merely laying the ground work. Curious about BATs views on bidders like this. PrivateAuto is an end-to-end platform for individuals to buy and sell vehicles of all types. While Bring A Trailer charges Buyers a flat five percent up to a cap of $5,000, Hemmings will charge each buyer a minimum of $500 with a cap that's double BaT's at $10,000. Be the first one to find this review helpful. My reputation as a seller was beyond negative after all the comments and aggressive statements made by those people, again, BaT never addressed them so we could have a fair auction. I signed up and realized it wasn't for me. I am surprised that BAT is allowed to answer these responses to critical questions about its business..and that is it. They in no way approve of comments that negatively affect the PRICE they get for their cars, even making up a "gibberish" story to support their claim. Yes, you can report them to eBay, and the site will even re-list your vehicle free of charge if they rule in your favor. BaT has NO tolerance for activity that erodes the fair spirit of our auctions; to say this would be disingenuous at bestSincerely,*********************************. We would encourage any community member with concerns about that to contact us directly with specific information so that we can respond accordingly. When I inquired why the low reserve, BaT's representative Robert ** told me the undercarriage was below par. Sincerely, *************************. It states engine number matches documents or COA. I was professional in my response and explained why it was worth more. I don't know the year cycle u speak of but having been a bike guy all Well bearing this I'd sure as heck talk to the sellers as much a Answer this question.. 1. Eventually the truck will have to be delivered. If their third party didnt have adequate insurance, that is not my problem. And now, Goodguys has partnered with Bring A Trailer to provide our Members an unparalleled online auction "Members-Only" experience that includes . I completed the application and received an email response suggesting that I lower my reserve citing their experience with similar cars. Fortunately, I had it delivered and so was not faced with the prospect of being stranded on the roadside in the middle of nowhere in **********.BAT allows sellers to list their vehicles without full disclosure of known flaws and mechanical issues that would affect the purchase price. And will update this in the future. GET THE BaT DAILY . He did understand that and said no paperwork. West Chester, Pennsylvania, United States. But this is an issue that is still not resolved. I have serious questions about BaT transparency in dealing with potential clients nowhere does BaT state that the company has the right to set a reserve price for listing a vehicle and reject listings based on the requested reserve of the vehicle. I could not understand them, they never contact me back. The response was I'm afraid this one is not going to be a good fit for us with a reserve in the $20s." BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. But they have not done anything to resolve this situation. Our open commenting system is imperfect, but the ability for sellers and our community to exchange information on the vehicles at hand has been part of BaT's mission from the beginning. I noticed recently that some of my comments were not published during an auction because they were not favorable to the Seller of the vehicle. As a matter of policy, BBB does not endorse any product, service or business. Do they fill out a form for listings? Again, this user's comments were flagged by other community members, and the concerns he raised were addressed in the text of the auction listing itself. FAQ. If the vehicle is eligible, the Bring a Trailer shipping quote box will be active on its listing. Very plain and simple. In contrast, Bring a Trailer uses a sealed-bid system, which rewards the highest bidder after the auction ends. The response was the same $18,500 reserve. The craziest Bring a Trailer auctions from 2020, where cars like the Ford Bronco XLT, Honda Civic Si and BMW E30 M3 fetched absurdly high prices. 1. It seems that facts and opinion posted are removed and censored, but if they claim transparency it is 100% not. I have been banned for almost 1 year because I asked the HARD questions of sellers, NEVER had I once asked anything with malace. Masters of Clinical Mental Health CounselingMental Health Counseling/Counselor. clock, radio, brakes lights and front suspension does not work. He said he will simply relist the car should I not want to spend FNHerstal5.7 A member since April 2019 Purchased a car online through their website, Read full review of Bring A Trailer Media. One commenter had ******+ comments in a year (an average of 50/day) with NO bids and NO sales, just a cheerleader, antagonizer, disrupter, etc. Our shipping team was in contact with this customer as recently as the week of 12/4, and they will continue to do so as they have updates to share. These were questions about the car, but they certainly showed the seller was misrepresenting.The other users did not like my questions and attacked me/my motives one by one. Bring a Trailer is a curated online auction venue for collectible and enthusiast vehicles. Also no questions or previous bids from the $25000 bidder. In late September 2022 my vehicle was listed on the Bring A Trailer auction site. Bring a Trailer fees and financing. 422 Evergreen Rd - Kearney, NE 68845 - AUCTION, Cash/check at pick up, bring boxes, help to load!, 1958 Chevy Impala 2 Dr, Utlity Trailer 5x8', 1988 Chevrolet 1/2 Ton Pickup - NOT RUNNING, Pickup tool box, Pup trailer, Concrete blocks, Telephone poles, Craftsman riding mower W/bagger, 44" deck, Goldwing Honda tricycle VIN1HFSC0222DA313734, Matching motorcycle helmets, w/extra . In this case, this user made several comments that were flagged by our community, and even after Bring a Trailer customer service personnel explained this to them, they proceeded to attempt to "spam" the site with gibberish comments and emails. The site currently averages more than 450 lots a week and accepts an astonishing array of consignments, from six-figure Japanese supercars to four-figure Firebirds. Take eBay, for example. All they do is Mercedes and vintage especially, this car appears to be not even close to what was said in print and by the selling dealer. Thus, BringaTrailer.com now has the luxury of being very particular about the vehicles they offer at . Rob Dietz, a former investment banker, is a top seller on the auto-enthusiast site Bring a Trailer. However, purchase transactions (except for the buyers fee) take place exclusively between buyers and sellers, and Bring a Trailer doesnt guarantee the authenticity or condition of the vehicles on its site. Without an explanation it was impossible for me to move forward. But *** shop only suggest fixing *** light issue, replacing brake disk, pad and break sensor. (screenshot of the proof attached). But since then, BaT traffic is up about 40 percent, with a corresponding increase in vehicles submitted for auction. Don't hold your breath on their winning bidders actually paying you. When I informed them, they began to look into the incident. Unsubscribe at any time. I have been charged $1250. As we noted earlier,BaT appreciates the expertise and value added by all our community members, whether they are registered bidders or not. *** Worst experience I've ever had selling a vehicle. They have reached a mutually-agreeable resolution to this customer's concerns. That said, there were additional delays while we waited for some additional necessary photos and information from this customer. Don't get me wrong, I like the vehicle but not for the price it sold at with all the undisclosed issues. I would never again join your organization no matter what you do. Let me just say it: I'm not a fan of Bring A Trailer (BaT) in its current form. Desired outcome: Rats and a sinking ship syndrome. ***SELLERS BEWARE! Feb 27, 2023 Ends Today. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. This is a JOKE of an auction office. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me so far. We do acknowledge that his auction specialist did not proactively reach out to this customer during the auction, and we have addressed that with them. This ****** aggressive approach by this user was cause for concern from our community, and we will continue to monitor and approve in real time their future comments. Will never buy on this site. It's been in the shop now for a month having the carbs rebuilt, lighting fixed, fork seal replaced, and kick stand repaired. Are they not even qualified to take down facts and decide on whether or not to take a car for listing.Really what is the AVERAGE age of your CLERKS? Well start sending you the news you need delivered straight to you. It arrived with an inoperable gas and temp guage, as well as an oil leak and a gas leak from the gas cap that it came with. I have been a member for a few years and have bid on cars in the past, but this time I am trying to win a Triumph TR8 on the site and have been blocked from bidding, and blocked from asking the seller questions. I have a few old cars, and I know well what they worth, all I can say Guys be careful!!!! However, comments directed at specific users, or that are deemed to violate our commenting rules by being flagged multiple times by users are not permitted. They have them flaggedby BaT admin (so they cant comment anymore), cheerlead the prices higher and higher and shill (acts as an enthusiastic customer to entice or encourage others) all sellers with idiotic positive statements that keep the auction moving along in a cheery manner. I would not utilize this business for that reason. "Five years ago, BaT cars were still mostly going . So the seller didn't obey what his promised during the auction.I have no choice. By the way BAT, what percent of vehicles sold are dealer? However, ****** critical comments, personal attacks, and other violations of our commenting rules are not permitted. So I begin reading consumer reviews with the BBB and elsewhere and they have overwhelmingly bad reviews and horror stories from people who have either used or tried to use their service. Currently example the Frieghtliner Unimog at $7500 to start the auction BAT should have a methodology for feedback from buyers in regards to the purchase experience as a way of rating the various sellers on this site. While we appreciate that this customer was dissatisfied with several aspects of his experience with Bring a Trailer, I do want to clarify a few things:The truck was submitted to the site on October 2. Bring A Trailer Media - Auction fee for a car that cannot be imported. Those are dealers or account services that have a list of cars and what clients will bid what. Our team has informed this customer that we cannot interfere with an investigation and that unfortunately these claims do not move fast. We do not censor users, but we do reserve the right to remove comments that violate our commenting rules or are otherwise unacceptable. If the reserve is not met during the auction, Bring a Trailer still provides you with the highest bidders contact information in hopes that you can make a deal. I repeat, I have never attacked an owner just called out a car or two that was posted as nothing wrong. I do not take this view lightly. Many commenters directed me to talk to the seller privately, but I didnt think that would be transparent enough to others who wanted the same info to make informed bids.I had been deemed a bad actor by the admin and my comments began to get deleted. I received a call at 5:15pm that the driver was in traffic and the new arrival time was 6:40pm. 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